Sally Beauty — Local services in Los Angeles

By Far Worst experience with Sallys I've ever had! Sallys is usually well known for there Vast variety of friendly HELPFUL staff with Mutiple cosmetic & other beauty products whitch is why it's always been my number 1 place to go too, but as of tonight I will no longer ever do business with sallys ever again! I went in the last 10 mins before closing time & right off the bat I was met with immediate problem of NO ASSISTANCE from the staff knew absolutely nothing about ethnic hair let alone products! So after I figure it out completely by MYSELF! Well thease 2 poor excuse for sales clerk continue to gossip & empty the cash register right in front of customers. So finally I approach the line to wait in line for 10 mins well another customer in front of me making an exchange (due to the poor customer service their he had picked the wrong size for his purchase & came for an exchange) after waiting 10 mins this faded pink haired large Clerk say's "Were closed I can't ring up your order" my face with absolute shock & disappointment at the poor quality I experienced will never be taking my...

I was insulted by one of the employees here, and then given incorrect information. Really not concerned about being told the wrong thing, but I did not appreciate the rudeness or inaccuracy of the response. The employee that looks like Him from Power Puff Girls asked me if I needed help. I said I couldn’t remember if a certain product required heat or not. This employee then stood up of their 7 inch platforms, put their hand on their hip, and proceeded to lurch over me and say “lemme guess, you want to get that cheap black dye that you got at cvs out of your hair.” I told that employee that I got the black dye from Sally. To be frank, I’ve only used sally products for years, but I won’t anymore because of this...

I've been here 3 times, and was helped by 3 different women each time. They always know how to help; I am new to dyeing my own hair with quality supplies - I've used box dye for awhile. Yesterday I went in and told the lady I want black dye again, I was using #2, but it left my roots a little brown. She recommended a blue-tinted one, and I was skeptical because the hair sample looked dark blue, not black. She promised me it would turn out how I wanted. And she was right! My hair looks fabulous because of them. I trust them more than a hairdresser that would charge me $100 easily. Thank...