I place my order at 8:36 PM via little Caesar's app. Pizzas were promise for 8:53 PM. I parked in front of store at 8:46 PM because I'm so use to my pizzas being ready within 10 minutes after ordering via app. I called at 8:54 PM and a women with a heavy accent answer, I asked what was taking so long with my order. She told me they noticed my ticket and it looks like they need one more minute. While I parked in front of the store I kept looking at the the pizza portal for my name. I was confuse and upset that a lot of people kept walking in and walking out with pizzas yet my order wasn't ready. Finally at 9:05 PM I walked in and asked the guy why my order is not ready. He asked my name, he turned around and open a bottom door, takes out my pizzas and hands them to me. I asked why no one put them in the portal and he replied that they couldn't find my ticket. I immediately asked for a refund, he replied, I can't give you a refund you need to call your bank. No one apologize. Overall this was a horrible experience not to mention POOR CUSTER SERVICE. It's a shame because I live so close and use to enjoy ordering through their app and picking...
Read moreSo I came here to order pizza like anybody and I was attended by Wendy. Wendy from the start had a mood for no reason while we order our food and i get it you know we all go through things but when you give attitude for no reason that’s obviously uncalled for. I’m finishing ordering the food while the second I check the receipt she expects me to stay in the lobby and she doesn’t even give me a chance to walk out while she disrespectfully tells me “go outside”, “wait outside” as if she was rushing and needing to do something. As I ask her why she was in a rush she asked to continuously “go outside”. The way she said it was rude and dismissive as if she had something to do. I understand we have covid protocols and different room quantity, but Wendy was just being rude and disrespectful and that’s not who you want in your store. do better...
Read moreI didn't catch the young man's name; however been coming to this location for 5+years... have been let down on the last so never thought about considering this location for a review... I've seen managers in the past come at guest in ways that in most counties you'd get away with making them swallow their front teeth- by knocking them in the throat... I mean; extremely rude! My opinion changed tonight... thanks to the professionalism of the guy whom took my order. I'm a project manager; so I know what it takes to run a business/ job... I'm not sure where the young man sits on the totem pole there, however... I visited 2 times (I was doing my laundry at the mat in the same shopping area) I saw this guy running the register, collecting orders from the back, handing orders out, etc... THAT'S AN ASSET
The food...
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