Scale Reproductions — Local services in Louisville

Shout out to the customer service of these guys. I will admit, more times than not I have been in this place, saw how busy they were and walked right back out because of the lines at the counter. Today I went in and there was a line at the RC counter (Saturday) but I waited anyway. I brought in a Lipo battery that I admittedly ran too low and was sure I killed a cell, because my charger wouldn't pick any voltage. When it was my turn, I walked up and told the dude what I did and completely prepared myself to buy another $110 battery. The guy behind the counter said "lemme take a look at it" and then he placed it on his charger. He told me to give it 10 min and he'd know if it was toast. 10 min later, he was able to bring the battery back to life. He showed me how to setup my home charger to do the same if it happened again. He also sold me a lipo alarm as a fail safe. This guy took his time to educate an ignorant customer (me) instead of capitalizing on the customer's mistake. I will never forget the customer service and I'll recommend this place to all my friends....

I’ve been using SR for over 27 years to purchase my hobby supplies. At times it is hard to get waited on, especially when you’re looking for something behind the counter, and inventories in my scales are low except for RC & plastic model autos, but I scratch build a lot and Scale Reproductions has more than I need in materials, glues and paints. They will order anything you need that they don't stock and staff is always professional and knowledgeable. I price shop them constantly via the internet and local stores like Roundhouse and Hobby Town enough to know that if they have what you're looking for in stock it’s competitively priced.

I model N scale & G scale trains, RC planes, 1/24 slot cars, 1/350 & 1/96 war ships and 1/24 autos, so if you’re like me, a local hobbyist, Scale Reproductions is by far the most complete hobby store...

After a few attempts of getting supplies across the internet and getting unreliable results. I boxed up a few projects and set them aside. I did some searching and noticed the Scale Reproductions mention and looked the site over. I figured that if anyplace would have what I was looking for, they might. The whole section that it was in would fit in a briefcase but it was there. Also of note, they have a lot more supplies and things to use them on. Many sections to browse and ideas and plans to be made. They have one of the most diverse model kit sections that I have seen. Already making a list of things to check for and unboxing projects that have been waiting for the correct supplies. The store was busy on a midweek afternoon but no one was too busy to say hi or to assist finding exactly what I was...