Exceptional Window Tinting Service for My Camaro!
I recently visited Car Toys for window tinting services for my beloved Camaro, and I couldn't be happier with the results. From start to finish, the entire experience was flawless, thanks to the incredible work of Alexis Carbajal, the window tinter, and the outstanding assistance provided by Arnel, the front desk salesperson.
Firstly, I must commend Alexis for his exceptional craftsmanship. His attention to detail and expertise in window tinting were truly impressive. He took the time to understand my specific requirements and offered valuable suggestions to enhance the overall look and feel of my Camaro. The tint job he performed was flawless, leaving no bubbles or imperfections. The precision and care he exhibited were beyond compare, resulting in a sleek and professional finish that exceeded my expectations.
Moreover, Arnel at the front desk was an absolute pleasure to work with. He greeted me warmly upon my arrival, demonstrating excellent customer service skills. Arnel patiently listened to my concerns and guided me through the available options, helping me make an informed decision. His extensive knowledge of the different tinting films and their benefits was invaluable in ensuring I chose the perfect tint for my car. Arnel's professionalism and friendly demeanor made the entire process smooth and enjoyable.
What impressed me most about Car Toys was the seamless coordination between Alexis and Arnel. They worked together seamlessly, combining their expertise to deliver an outstanding service. The level of collaboration and communication between them was commendable and reflected their commitment to customer satisfaction.
Furthermore, the overall atmosphere at Car Toys was fantastic. The facility was clean, well-organized, and had a welcoming ambiance. The staff members were all friendly and approachable, creating a positive and inviting environment.
In conclusion, I wholeheartedly recommend Car Toys for window tinting services, particularly Alexis Carbajal as the skilled window tinter, and Arnel as the knowledgeable and helpful front desk salesperson. Their exceptional service, attention to detail, and commitment to customer satisfaction truly set them apart. If you want a top-notch window tinting experience for your vehicle, look no further than Car Toys. I will definitely be returning for any future...
Read moreI had the Lynnwood car toys install a subwoofer and amplifier in my Infiniti.
Well, when the install tech was running wires through the firewall, they accidentally bumped the drain vent, and knocked it off. Instead of fixing it, they left it like that, disconnected. Maybe they didn't notice. They button up the rest of the install and I'm a happy customer.... for about two months.
See, in those two months, the season changed and the rain started. Now, I have a puddle of water in my passenger side. Every time it rains, water spills out of the broken drain under my dashboard, and it collects on the carpet. I got mold/mildew, and constantly fogging windows.
Eventually, I took my car to the Infiniti dealership, to have it inspected. The car is brand new so shouldn't have issues like this. I was not expecting my car audio install from the "pros" at Cartoys to be the culprit. Infiniti 100% identified the source of the leak, and noticed the aftermarket wiring running right besides the broken drain vent. There has been nobody else underneath that dashboard running wires ever. The repair cost nearly $1800.00.
Car toys refuses to take responsibility for their mistake. They deflected, denied, and skirted all responsibility when I presented them the receipt, and report from the mechanics at Infiniti. They claimed they need video evidence that it was their fault. Pictures taken by the mechanic were apparently not good enough. They said anybody could have done that, you can't prove it was us!
Let me reiterate. Nobody has been under there EXCEPT for Car Toys. The car is new.
The manager, said he would look into this and call me back. Well guess what, the manager NEVER called me, never emailed, never called Infiniti and I'm certain they never even talked to corporate. All of which they said they would do.
Cartoys, Make. This. Right.
I am a loyal customer. I've spent thousands on car audio from the lynnwood location. I'm not trying to make a quick buck. Your technician made a mistake- just own it, and do the right thing by...
Read moreI had a somewhat unpleasant experience at Car Toys Lynnwood on Monday, July 29th.
I called ahead to request a quote for a dash cam installation and was given a range of $350-375. I explained that I had purchased my own dash cam and they assured me they could install it with no issues. I stopped by that same day with my kit and dropped it off for the two hour service. The first issue was the total charged was $466 and included tax and "service fees" that were not communicated in the initial quote.
The major issue however was that they could not complete the installation as they were not able to set-up the "parking mode" without a special adapter. During drop-off I had reiterated that the major reason I wanted it hardwired was to be able to use this feature and not just to hide the cords. The tech did not communicate this issue until after I signed the release papers and gave me the impression I would have to pay for an additional 30 minutes of labor to complete the install (as well as try to upsell other random services). I left feeling taken advantage of and a bit scammed. To be fair the dash cam is working and eventually they did install the hard wire kit for no additional cost. However better customer service and more upfront pricing would have made the experience more enjoyable.
To compare I called the Seattle and Everett Car Toys locations for a quote and found the following:
Seattle quoted me $375 plus tax and did warn that I would likely need an adapter kit. I had to probe to receive any information surrounding the service fees and what these entail. Everett quoted me $350-400 plus tax but did not mention service fees or any adapter kit. They conceded the total cost would be closer to $440.
A local competitor quoted me $250 with taxes and fees and immediately warned that I would likely need an adapter for hardwiring. Learn from my mistake and support your...
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