Five Below — Local services in Manchester

Great experience. Friendly staff. Organized store. Unfortunately, bad security. Lots of the products are opened already. So... Customers cant access new products Store doesnt gain any profits. Lose lose scenario.

Location is great, good plaza. Arts and crafts joann down the plaza, crumbl cookies on the other side (same side as store), gamestop for gamers - cute kirby game kids can try out.

Heres a plan for parents lookin to spend 1+ hrs at this plaza.

Grab a froyo from the neighboring sweet frog. Then head to five below with your kids. All ages will like it. Some parents will like the snacks there, as they got some nice authentic foreign snacks sometimes.

Then, either get a bite to eat, use the app for chick fil a if u want it, or head to noodles company for some noodle soup stuff (if you dont make a lot, then steer away from this, $8+ for ur basic pasta meal).

Finally, take a trip to either petco/michaels or joanns. Have the kids get some imagination goin on how theyd take care of a hammy, or. Make a cute watercolor picture with mom/pops/grammy, or do some crocheting etc.

Joanns has more stuff tho, but more crafty, while michaels has more artsy stuff.

Lastly, head to crumbl, get some dessert (expensive, but big cookies. I normally dont finish all of them, very unhealthy in general, but not as unhealthy as super mArket cookies).

Enjoy! Its a good 2 hrs there, all walking distamce, unless u got a bad knee, then just drop them off while the driver heads for parking.

Its a cute strip, lights everywhere, good bussin place. If i was closer, id go there like everyday, but right now its every other week, for per se movies @ cinemark, or mall @ bucklands, drive down to the plaza for a quick hour of shopping/browsing/chilling.

Id say its a nice way to live for us everyday...

Where is good customer service going? I visited the 5 Below in Manchester, CT. There were 4 employees (too many for 8 o'clock at night in my opinion) standing around in a circle up front, all on their cell phones. My husband, children, and I walked in and we heard someone say "welcome to 5 below" in the saddest, "I don't care" voice. I looked over to say hello and no one bothered to look up from their screens. When checking out, two of the employees were still on their phones, bending over and leaning on the counter talking. The manager was right there talking with them, laughing. The thing is, so many stores are going out of business and this is why. The professionalism is disappearing. I'm sure posting this review will not actually be seen by anyone from corporate, but I needed to put it out there. Yes, 5 Below is an affordable store with items you won't find anywhere else, but there needs to be better customer service. More professionalism. It's about the whole experience. Online shopping is taking over...this is part of the reason. It's very frustrating...

This experience turned a 5-star review to a 1-star. This place has a lot of neat things. Enjoyed looking at Christmas items for 15 minutes, went to the candy section, got a screen protector, and made it to the checkout line. We were first in line waiting for a machine to open up. A young female employee skips us and tells the people behind us to go to the machine that just opened. Confusion was not only in my face but two of the other employees faces as well. The young female employee says, that’s my family and they get a discount. So let me get this straight, because I’m not family with a member who works here, the family behind me gets to skip ahead? Pass. This employee needs some customer service training and some respect. If she told me someone was going to skip ahead, or maybe, I don’t know, acknowledge me, this would be different. This is what the world...