GameStop — Local services in Manchester

So after dealing with another store that was entirely unhelpful for the sake of just being unhelpful, I called here. First off I want to start by saying in a store this small, this phone shouldn't ring more than twice. Beth picked up on the first ring. The other video game store I called, rang 8 times. Secondly let's talk about Beth. Now, I know I'm calling GameStop, and I've learned not to expect too much in the way of customer service. Beth has done an amazing job and putting that to rest. Not only was she knowledgeable about the products I was asking of, she did not attempt to try and sound superior to me due to the job she holds. You might wonder why I would focus on that. But anybody who has shopped at any video game store knows that it is entirely too common. Nothing is more frustrating, talking to a avid gamer like they are incompetent. Beth was polite. Beth would stop short her sentence, to let me interrupt her more than once. Even when I told her I would most likely not be shopping at her specific store she was more than happy to accommodate me. In closing, I am not sure of the position Beth holds at this company. I do know I will always have confidence in my local GameStop, solely because of people like Beth. Thank you so much Beth. My family will shop at your location...

standard GameStop location. filled with multiple console games new & old and other popular media merchandise

this store, like all others, keep sticking new price labels on the empty game cases about the store. why? the game disks or cartridges are locked up either behind the register or in a back room. why do I have to bring home game media cases with store price stickers on them? why if you are going to permanently put something on the cases can't it be a small colored sticker somewhere on the back or inside to denote price? I don't like having any stickers on my game cases.

later on I found out I was charged for and given a game case missing the game disk. when I called to report the situation, the store personnel who sold me the game said he couldn't do anything. I was able to get the customer service number. I was told someone would contact me regarding the issue, but no one has to date. at another location, where the disk couldn't be found I wasn't charged. in fact, that person didn't charge me for one and when I called to report his error, he let me keep...

I like GameStop.... I've been coming here for 25 years now. I'm a dad and now I bring my 2 sons here to purchase games. I hope they stay in business for years to come. There is advantages purchasing here. Today I went and got my youngest son his birthday gift. They had it new or pre-owned. We went with the pre-owned option that was $30.00 instead of $60.00 new. Plus being a member we got another $5.00 off. So all said and done we paid $25.00 for a game that is $60.00. Half the price and u get the same warranty plus even better with pre owned u get a 7 day return policy for any reason with the game. If u purchase new and u open thr game, that is that... u own it. So there's some great advantages...