I wanted to take a moment to express my appreciation for this specific Free People. It has been my favorite Free People location for a few years now. Every time I visit the area, I make it a point to stop by, as the vibe is always so welcoming and the layout and merchandise are beautifully displayed.
During my most recent visit, I had the pleasure of being assisted by Sydney and Allison, who helped me put together an outfit for the night. They made the experience incredibly fun and memorable. I also overheard them helping another customer style an outfit for an event, and I was truly impressed by their kindness, patience, and helpfulness.
Thank you for creating such a wonderful shopping environment. I always leave feeling inspired and excited about my purchases! New dress from Free...
Read moreI recently lost my mom, unexpectedly. I found a few items with free people tags on them while cleaning her house out. I decided to stop at this location to see what could be done. Unaware of free people’s policies, nor did I have any clue which email my mom may have purchased them under. I was instructed to call customer service and sent away. As I do understand all stores have policies, my store associate didn’t even offer condolences or assistance on the number to call. A little understanding or sympathy would have been appreciated. I stopped by @ 11:00am on 1/28/23. Hopefully management can offer better training on...
Read moreExcellent staff. All 3 young ladies were so helpful, friendly and offered suggestions on what to pair with what etc.. And yes each associate was wearing a 😷 mask. I generally shop in Santa Barbara or in Hawaii. Purchased quite a few online items for the first time and returned 2 items at this location. No problems with my return. I just purchased something else from this (Manhattan Beach) location. Plan on making this my California Free People Location for future purchases. Stay Safe Wear a Mask and Shop Free...
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