Old Navy — Local services in Manhattan

First of all they lied to me about their return policy. I was in a hurry at the time of purchase, I so didn't have time to try on the heels I bought. They told me it was a 2 week policy looked, online and found out it's actually 45 days. Then after trying the heels on very quickly after a few seconds of trying to walk in them I realized they were not going to work, decided to return them. Then the lady accuses me of wearing them out and about. Literally the tags were still hanging from them. Not my fault their inventory has clearly been worn and returned a time or two before my purchase. Horrible customer service, and the lady continues inspecting them and looking back at me lol like the returns detective. Ridiculous, won't be returning to Old Navy anytime soon. Clothes are not enough quality to be judging...

Love this store! Every time I visited this store, most of staffs were very friendly and helpful. Also they have a lot of great products. A bit higher price but great values. price. They have a women's clothes, men's clothes, baby clothes and teenager's clothes. Inside the store, very clean and tidy up every where. That's why I always easy to find which I looking for. There are many things you can buy here that are much cheaper than the list price. I went there in the middle of winter, but winter clothes were already on sale at a fair sale price. This time I was looking for a protein shaker, but I could buy it cheaper than the list price! The cashier in the store was well sanitized, and all employees wore masks. I think this is a good measure for this covid.Highly...

Visited store on 02/22 at approximately 11:30am. When checking out, I inquired if I am able to use my military discount in addition to the super cash. The cashier who was professional proceeded to ask her lead Megan (name displayed on Store ID). Megan aggressively and unprofessionally yells out, “you can’t combine a military discount with anything.” I requested the cashier to call Megan on the side which she did. I informed Megan it is not necessary to be aggressive and shout out. It was only a question. Megan proceeded to apologize while...