Wild Bill's Tobacco — Local services in Marquette Township

Straight up robbery. Sells broken and defective products. Won’t let return NOTE: PLEASE READ UPDATED VERSION*

Had a bad experience. Left a review. Emailed the company after getting an automated response on google reviews. Haven’t received anything back in two weeks. Don’t come here.

Update: Wild bills upper chain of command apologized by giving my friend a $30 gift card for glass he had purchased of roughly the same value. Overall happy with the end result but disappointed that this event had to be solved with a negative review which has been deleted and multiple complaints to the corporate management. I am leaving a 4 star review in that aspect. Overall a great store to buy your vape and tobacco needs along with whatever else. It is no doubt a great store but need to do some revision on the no returns on glass policy . Make sure to inspect your glass thoroughly especially where glass is fused with other glass as there can be air bubbles that can cause leaks. For wild bills store in Marquette Michigan, please contact your inspection team or glass manufacturers...

I was only in there for maybe 20 minutes and I swear to GOD I would let Dawson (or is it Dyson? No, no, it's Dawson) hand-deliver my next baby and deliver the eulogy at my funeral. Friendly, knowledgeable and immediately likeable, he answered every question I had with the only merest of contemplation, and I ask stupid questions ALL. THE. TIME.

The manager on duty was dressed so impeccably, I immediately went home and burnt every piece of clothing I own. Also, he just gave good vibes, as did the girl behind the counter. I think both of their names started w a 'D', also, but what do I know?

Seriously cool shop with all sorts of stuff to thrill and amaze you while the magical staff dazzles you with feats of the arcane from across the seas! That's what it feels...

Not a good experience. I bought 2 YoCan vape pens from this store. Both broke the exactly the same way within a week after buying them. I got ahold of Yocan and they told me there is a 90day return policy and to take it back to thw store. I went back to the store and they rudely said, we have a 14day return policy and they would not honor thwe 90day return policy that yocan has set. Yocan will not replace them, the store will not honor the 90day return policy, so i am out over 100$. I bought both on 4/20/23. Its absolutly ridiculous that the store will not honor the 90days, even though yocan supplies them with replacements. Im not happy or impressed with this experience. And im still...