Genesis House Boutique — Local services in Melbourne

Went in to look around with my kids (8&10). They each picked something they wanted. I took them to the register. The woman behind the register seemed distracted. She rang up the first item, no problem. But, she stopped and was texting someone to see if "they still wanted" the second item I wanted to buy. She openly admitted this as she was texting them. I said "I have an 8 year old right here who will be very disappointed if you save that for someone who isn't even here." Horrible, horrible business practice. If it's on a mannequin, on a hanger, not in the back room and with a tag on it - it should be for sale. If it was on hold, like many other items I saw, it would have been separated. Super uncool. Not sure her position in the store, but if someone expresses an interest in an item don't text someone else in front of a paying customer to see if they "still want it". Seems like a really nice shop other than this negative experience. But because of this experience, I won't be back....

I was delighted to hear that this business supports 3 homeless women's houses. They are a non-profit and all proceeds to support the 3 houses. I found a never been worn Talbots petite skirt for a fraction of the cost $18, a gorgeous linen dress from Italy for a mere $14, a lovely white sleevless blouse $10 and Coach shoes for $22. The shoes have been worn but so gently, they looked brand new. They have so many name brand clothes. The store is staffed by volunteers and they are super helpful. I will definitely be returning and you should go too. Support the homeless women...

Had a very good experience doing consignment with Genesis. I took in several formal gowns that were in excellent condition and they sold within a very reasonable amount of time. I was happy to recoup a little money for the gowns, as they were too nice to just donate. The shop is beautiful, organized, and service is very good! Would...