Call Mr. Chips! Computer Service Center — Local services in Melbourne

Twice now at different times.... I have taken my high end expensive laptop computers that needed work to Mr. Chips and both times he has stated that they are non repairable.. but he wants me to trade in my high end laptop for a used outdated laptop that he has in stock. He also wanted to charge me for data transfer ($300.00) to be put on his in stock computer. While he keeps my 1500.00 computer. This was going to be the deal, costing me close to 1000.00 for the deal that he offered. (His older model laptop and data transfer and he keeps my laptop).

I took my computer to Bits Computer down the road.. they charged me $250.00 to fix my computer... back to brand new! I get to keep my $1500.00 computer in great working condition!

He did the exact same diagnosis on another computer that I took to him about 4 years ago stated: (not repairable)... he wanted me to trade that one in too. Trade in a great laptop computer, for his dated laptop computer.. then charge for data transfer that he implies is so very complicated.... Best Buy does data transfers for free.. when you get a computer from them. Zero issues.. not complicated as Mr. Chips stated it could take him hours to complete.

I think he tries to take advantage of people that don't know a lot about computers.. and opportunist and not dealing fairly.

This was my experience twice.

In response to your response:

Untruths.. I just came to see you less than 10 days ago. I was traveling and told you that I was not in a hurry. I run a business with multiple users and computers.. this was not critical for same day service... as implied. I went to Bit Computers and at 250.00 they fixed what you stated was not repairable.. you were quite a hurry for me to make a rash decision to go with your...

Five stars across the board for the way they treat the customers and the Machines. Fair pricing quick response complete answers to every question and kind customer service. Richard is a gem! Service is quick and always spot on. Prices are very fair couldn't be happier. I don't know what happened to all the reviews that used to be on Google for Mr Chips Computer Service but there used to be literally hundreds maybe thousands something happened and they all disappeared. It's a shame because they all were positive. Call Mr Chips is one of the few places that you can absolutely trust will repair your computer for a fair price and treat you with courtesy. It's also a great place to buy refurbished computers and equipment which they guarantee for a full year. They've been in business for over 30 years so that should tell you they're really good at what they do....

I’m proud to give Richard, owner of Call Mr. Chips, a strong 5-star review for exhibiting superior customer service with value added when selling me my refurbished Dell Latitude Corporate Laptop. He sold me my laptop for just under $600. What a great buy along with a 3-year warranty on the hardware! What a great added value for a used laptop! In addition, for the same price, he gave me the entire copy of Microsoft Office with a Lifetime license. Also, I asked him to sell me a wireless mouse, and he just went right ahead and threw the mouse in for the deal as well! And, he did not stop there! He also put on my laptop a copy of the best virus protection on the market He gave me a 1-year license of this premier virus protection all for the price of just under $600. For all of these reasons, Richard has earned me as lifetime...