Camden Brickell Apartments — Local services in Miami

This place is not worth the price they charge per unit. The quick renovations they are doing are not worth the massive upcharge. Opt for other options in the Brickell area that offer a better value for a nicer unit.

Pros: - Concierge staff overall is excellent, helpful, and courteous. They are responsive and available 24/7.

Cons: - Basic amenities are there, but not well kept. There is always something down in the gym. At least one of the doors doesn’t lock, so anyone (including small kids) can walk right in to the room. Machines are often not working or missing parts, the TVs are not receiving a proper signal, or the music is not working over the speakers so you have to listen to the not so gentle grunts and weight slamming. Many “trainers” will also work out with their clients in the gym even though neither one lives there. Pool area is nice despite lack of cleaning, but Camden Brickell doesn’t enforce any kind of clean-up policy. Therefore, there have been times where the pool is closed because of broken glass from careless individuals. Or, the area is completely immersed in garbage. It is likely resident guests or those doing AirBnB are doing this as most residents wouldn’t treat their community with such disregard. Camden doesn’t enforce any visitor policy so often a resident will have parties or get togethers around the pool and invite everyone along with their mom. Safety is a major concern at Camden Brickell because of its proximity to so many bars/restaurants. It is not difficult for people to get into the building and amenity (pool, gym) areas given the amount of foot traffic. Issues have come up of theft in the parking garage where resident’s cars are broken into. Despite these complaints, nothing was sent out by Camden Brickell staff and there are still no security cameras in the parking garage. Maintenance staff is slow to respond and not helpful in the least. Unless you need help changing a light bulb, don’t expect the maintenance crew to be able to repair anything in your unit. Several issues that were brought up via work orders were either ignored or made worse after being attended to by the staff (for example, they shut the ice machine off to address water leaking in the freezer and did nothing else… that is not a way to rectify the problem). Leasing staff are unresponsive and unprofessional after you sign your lease. Many issues that are brought up by residents on the resident portal are ignored by the leasing staff, even if they are issues of safety. Sometimes they respond that the resident must directly message them so they can help. I waited over a week for a response to my message, even though the assistant manager I messaged sent out community messages during the time I waited. The response I received from the assistant manager didn’t answer my question/issue and ultimately, he just stopped responding to my emails. Don’t’ bother emailing Camden’s corporate office either, I’ve been waiting on their response for over a month now. It is particularly unprofessional considering the leasing staff has more than enough time to post pictures of community events and “like” their own posts on the resident portal. Resident surveys are emailed out, but ignored. This is illustrated when Camden Brickell sent out a resident survey on AirBnB policies. AirBnBs are a major issue at this community as many units are renting out their unit as an AirBnB without going through the proper channels. Camden Brickell does nothing about this even when complaints arise or surveys are given. Many of the renters for AirBnB treat the building like it is a Motel 6. Instances have arisen where AirBnB individuals have many children around the pool and gym area. These children are often running through the gym and even playing in the gym treating stability balls as if they are volleyballs. This issue could easily be addressed even by simply downloading the AirBnB app to see what units/tenants are doing this, however, Camden Brickell apparently can’t...

Lived here for one year, moved out in September 2023.

Nice building, spacious apartments, great location if you want to live in Brickell. My only real complaint is that it's overpriced for what you get, in my opinion, but that's the reality of living in Brickell right now.

Front desk staff was great. Waza at the leasing office was great. The maintenance staff is fantastic, extremely responsive and friendly. Had a few issues pop up that were quickly resolved by them, you can tell they care.

Like any apartment rental, I recommend you take lots of photos of the apartment when you move in and right before you vacate (even small blemishes on the paint). Camden charged us when we moved out to repaint the entire apartment at our expense and for extra cleaning (we had already paid Camden for professional cleaning, but they wanted more money after we moved out). The paint charges were over small blemishes, most of which were already there before we moved in. To repaint an entire apartment over that would be absurd. I'm lucky I have photos that protected us from this charge. The extra cleaning charges were also unreasonable. While I'll be the first to admit we didn't leave the apartment spotless (toilet/tub needed to be scrubbed, oven needed to be wiped down -- that's specifically what they tried charging us extra for), we also paid Camden to clean the apartment for us. Otherwise, we would have done that ourselves. Nothing they charged us for was out of the scope of the service we paid for. It took a lot of arguing, and was a huge waste of time, but both charges were removed in the end. Lesson learned for me, I won't move anywhere without taking detailed photos again. If you move here, I recommend you do the same.

Overall, my experience here was good. I think the one-star reviews are blown out of proportion by Karen-types. The place is fine! If it was cheaper, it'd be great! It's an apartment building in a desirable location with a great maintenance staff. You get what you signed up for, can't ask for more than that. My gripes with Camden Brickell lie in the price you pay for the value you receive and the way our move-out was handled. I would rate it four stars if they didn't try to hit us with those charges at the end, just left a bad taste in my mouth, even though we were able to get them removed.

I chose not to renew my lease here, living in Brickell isn't worth the cost to me. Maybe it'll be worth it for...

I moved into Camden about a month ago and to be honest, I'm still shocked as to how smooth everything has gone since I arrived. Having lived in a few different cities over the years where I have encountered quite a few different management companies (some good, others not so much) I was generally prepared to sign my lease and never hear from the leasing office again... Definitely not the case.

Not only was the entire staff incredibly helpful getting my movers in and out on moving day, they actually followed up after to ask if there was anything else they could help with. Seems like a small gesture but in my experience, those follow-ups from management co's just don't happen.

While my experience to that point already had me feeling pretty good about my choice to move to Camden, it was the call I received from Lucy in the leasing office telling me that my dogs won "Pet of the Month" that made me sure I was in the right place. They actually had two puppy gift boxes for them as prizes! It was really adorable but also showed how far they go to create a sense of community.

So am I saying nothing ever goes wrong here - nope. Things definitely happen, that's just life. But when my brand new dryer broke last week, they had it replaced the same day (the maintenance crew here is fantastic). When the elevators are being renovated (seemingly every day), they send out emails letting you know that's the case and they tell you when the work should be done and which ones to avoid. And while everyone is frustrated the pool renovation has taken much, much longer than it was supposed to (myself included), they've been sending out updates whenever they can to keep everyone informed on that work. So yes, these issues, among others, are super annoying but #1 they happen at all buildings #2 they are a means to an end as they make the building better for residents. I feel like they take pride in what they do around here and I'm a fan of that.

Plus, it doesn't hurt when the concierge greets you by name everyday.. I don't know how she remembers me with hundreds of other residents but shout out to Ms Tiffany! Shes the best and always greets you with a smile

So to wrap up - I've paid much higher rent for much worse buildings/customer service so I just wanted to throw my 2 cents out here in case its...