The 1916 Company (WatchBox) — Local services in Miami

I recently had an exceptional customer service experience with The Watch Box. I would like to give special recognition to Phil, who served as my sales advisor. From the moment I walked in, his demeanor was friendly and professional. He provided me with all the information I needed and patiently answered all my questions.

I was particularly impressed by the personalized attention I received throughout the purchasing process. Phil took the time to understand my preferences and needs, offering me a variety of Patek Philippe watches that suited my taste. His guidance was invaluable in making an informed decision.

Lastly, I am thrilled about my upcoming purchase from The Watch Box. Thanks to the excellent customer service and the trust Phil has instilled in me, I am confident that my buying experience will be flawless.

I highly recommend The Watch Box and Phil as a sales advisor. His professionalism, knowledge, and dedication to the customer are praiseworthy. I can't wait to receive my Patek Philippe and enjoy it for many...

Amazing selection from a very reputable company. Phil was spectacular. Was in Miami on vacation and had shopped many retail stores for my next watch. Called 1916 and Phil fit me in for an in person visit despite not having any available appointments at the time. Did not see anything in the physical store, but later that day browsed their website which had a very large selection of watches that fit my needs. Placed offers for a few different watches and was pleased to see that offers were accepted with minimal negotiation. Phil was great updating me throughout. Phil was friendly, extremely knowledgeable, and never once pushy. Transaction went very smoothly and received my watch within 48 hours., Which was in pristine condition. Could not be happier with my watch and the experience I received at...

Hands down the best service. I spoke to people before i bought from them and heard great things so i gave them a chance. Its not an online store i spoke to a human that was kind and helpful. They asked all of my questions that i had. The watch arrived just like they described and maybe even better. They check all of the boxes and give you a great product. They replace used parts like strap and polish the case. I might be wrong but i think they do this to every watch to provie the best product. If i could i would work for them just based on this experiance. I will only buy watched from them. they earned a...