The Paper Store — Local services in Milford

The Paper Store is usually my number one place to go to buy presents. I went to the store this morning (8/11/20) and bought a small Vera Bradley One-Strap Backpack and some other smaller items. As I was checking out I asked the lady behind the cash register for a box and she said she only had boxes for t-shirts, although I could clearly see the t-shirt boxes were large and my bag would clearly fit. I then asked for one again and she replied in a very rude tone and treating my like a young child saying: “We can’t just give away boxes for items you didn’t purchase, it’s too costly”. I’m sorry, is spending $100 at this store not enough cost to get a cardboard box that you give away for free? I guess not. Terrible experience and the women that checked me out should be taught to RESPECT the customer, not degrade them or at least actually show them the box size. I hope if I ever return that the workers will be taught how to be respectful to customers...

Terrible customer service. Bought 2 items - paid cash & with a gift card. I was told when I tried to return one item, the refund could only be done as a store credit. Since the gift card was $25 and that paid for the shirt I did not return, I find it ridiculous that they refused to refund me the cash I spent. I feel like it's always a headache in there. Save yourself the hassle and choose a more...

I love love the Paper Store, they have a wide variety of products and great gadgets. They have a lot of unusual products which I love. If you have never been to the Paper Store you have to check it out and while you're there check out the dish...