AFTER 6 MONTH, WE FINALLY RECEIVED OUR FURNITURE'S! WOW! this was an experience i WILL NEVER FORGET... My husband and I bought $3000 worth of furniture's at that store for a great fantastic discount. They promised everything will get delivered within 2 Days. After 7 Days finally delivery man showed up with a quarter of our order. After 21 Days another delivery of 2 more pieces of our order. Couple weeks later we keep trying to reach them and figure out, when the final delivery with missing furniture is coming. No response! They dont ever answer the phone (no voice mail), or when they answer, they tell me, they will call me back, (but never do), or put me on hold for 20 min. and than hang up or they tell me, my order is not existing! They tell me to come to store to help find the order.... I am coming to the store, after 30 min they find my order, and say, it will get delivered this coming week. Just kidding! no sign again of furniture's. After me stopping at store 4 times, to find my order, 15 weeks later getting the runaround. my husband and I gave up to ever receive our new furniture's or money back. a total of 6 month after placing the order, Out of nowhere,I am receiving a phone call of a delivery man, saying, he is at my house with my furniture's. but we moved 2 weeks prior to a new home. So when i told him, we are no longer at the address, he snapped at me and yelled at me why did I not notify the store, that I moved!
UNBELIEVABLE!!!
It took them 6 month to deliver the final furniture's, gave us a runaround for 6 month, worst costumer service ever!!!
But we love the furniture's! ;0 Great quality! but they do not deliver what they promise!
If you wanna save tone of money, be prepared for little/alot of headache, to deal with those people. Besides, the horrible costumer service, we are very happy with the...
Read moreWill never purchase anything from these people again. The lady that works there was just so unprofessional on several levels. Also when I called in about an item I paid for but never received the lady was unprofessional and even laughed and said she will see about it, call back. They have been giving me the run around for several days concerning my item, on top of that, they barely answer the phone. BEWARE!!!!!!!!! NEVER AGAIN!!!! Someone needs a class or two in customer service!!!!!
So they finally bring my other furniture... "AT MIDNIGHT", waking me out my sleep, but to top it off...THEY DELIVERED THE WRONG CRAP, so now I have to go pick up my item. I'm very irritated with this place and ready to be done with it. NEVER BUY FROM A PLACE THAT HAS A NO REFUND, EXCHANGE...
Read moreI go to purchase two twin sized mattress and box spring set with railings and a queen size box spring. The charged me a fourty dollar delivery charge to deliver to me the next day and they forget to bring my railings. I called the delivery driver he said that the railings wasn't on his ticket. I called the store she said I'm sorry it is a mistake on my part, I will have them to deliver it on tomorrow and now it's a week later and no railings. I have to go pick the railings up myself. Don't trust this company, don't sign their delivery paper until you receive all what have...
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