Planet Fitness — Local services in Mint Hill

I’ve been coming here for a while now, and overall I love this gym, it’s very clean, there’s so many options, it’s not super busy depending on the times you go. However I had a horrible experience today. In the middle of my workout I was on the leg press machine and had someone much older and much bigger than myself come over to where I was just staring at me, I asked “Are you waiting to use this?” The response I got was “yeah hurry up” and I kindle responded “no problem I just have one more set left.” To which they responded by coming over to me, quite literally leaning on the machine hovering over me continuously telling me to Hurry up. I felt extremely uncomfortable and scared so I quickly got up started to grab my things and they loudly exclaimed for me to clean the machine, I was literally going to grab a towel and cleaner. It was very uncomfortable, very rude and uncalled for. If someone’s willing to act that way towards a smaller female with others around who knows what else could’ve happened. After bringing the situation up to a staff member I was left with no resolution and being made to feel like the whole ordeal was my fault, I was just trying to workout. Do better. I want to feel safe in my gym and not harassed. That shouldn’t be tolerated under any circumstances. I’ll continue coming here, but ladies, I recommend maybe going at an uncommon time when the gym is dead to avoid any situations like this, as you won’t get anywhere trying to...

This is one of the cleanest planet fitness gyms to go to around the Charlotte area. To me it’s honestly worth the extra few minutes of a drive. It’s plenty of room to move around and plenty of gym equipment to choose from. I don’t think it’s ever been a time I’ve went here and it’s been overcrowded. The location is perfect because you have plenty of stores to stop by before or after your workout as well as restaurants. The staff is amazing they always greet you with a smile and a hello(I’ve had my share of rude stuff at some of these gyms). One of my most recent visits, i left another gym (bc it was filthy in the bathrooms) i came to this one. It was about 645pm when i started my shower and (i didn’t know they closed at 7pm this day) around 7:05pm someone knocked on the bathroom door and said hi we are closed. I was freaking out because i had shampoo in my hair. In the sweetest voice she said it’s ok & after I finished I came out and apologized and the two young ladies were laughing and saying your fine. I would have gotten both of their names but it was around 7:15 or 7:20 when I got out of there. Great place, great location, clean facility, Great staff, nice size gym. Highly...

Been going here for a year or two but I felt some type of way when I asked one of the employees for the smith machine pad. I asked the older tan guy with the glasses (maybe the manager) at the front desk for the smith machine pad. He looks behind the desk and says “we don’t have any, they might be near the machines.” Im like oh ok and go back to the smith machine and I don’t see any. I do a different workout and 10 mins later, this random guy on the other smith machine has the barbell pad. I asked him and was like “did you get that at the front desk?” He said yes. I’m like what the heck, I just asked the guy at the front desk for it. I seen this front desk guy a couple times having an attitude at other females using weights that are from a different room telling them to put them back. ALSO another time I was leaving the gym and overheard him being rude to this girl asking just to use the massage chair. Not sure what his problem is towards females, if he wants us to feel intimidated by him but he needs to pipe down and fix that attitude. Feel bad for the employees that have to deal with his...