Adventure Motorsports — Local services in Monroe

If you plan to purchase anything used I cannot stress enough to stay far away from this dealer. As an out of state resident I purchased a used dual sport motorcycle from Adventure Motorsports in 2021. With 4+ month wait times inbetween DMV visits from covid restrictions and incorrect paperwork being given to me I have yet to place my motorcycle in my name. The previous owner of my bike had lost the title and sold it to Adventure Motorsports having signed an Affidavit of Loss. This dealership was aware that I was coming from out of state, charged me licensing fees, and sold me a motorcycle knowing I would have no way of licensing that motorcycle in my own state without first paying for a lost title in the state of Washington. I have had the unfortunate time of speaking with Kim on multiple occasions and was treated with nothing but disrespect. On two different phones calls Kim had told me the mistake I was making is that I need to use my certificate of origin to title my used motorcycle. A document I would not have as the motorcycle is used. On my third phone call Kim directed me to Adventure Motorsports third party licensing department as this issue seemed to be above her comprehension. The third party I then spoke with told me multiple times it was outstanding the dealership was not resolving this issue for me. On my fourth phone call Kim again told me to use a certificate of origin I would have never had, drastically over estimated the price for the application of lost title, told me I am responsible for the price of said inflated costs, and then lied to me on how I never paid licensing fees during the original purchase even though I have signed documents from the dealership stating I did. I have never directly asked for compensation for any fees to be paid for by the dealership. Only aid in resolving this issue so I could have a plate on the back of my motorcycle. If I would have known i’d still be arguing with this dealership about a bike purchased three years ago, I would have went elsewhere. If you have any dignity and would like to be treated with honesty as if you were a human, something that appears to not be in the Adventure Motorsports job description, I would recommend taking your chances...

UPDATE: 9/2/20 5th bike now. 😊 Came across a low mileage 2012 Star Venture with low miles. Lots of customization. Phil saw me looking at it and grabbed the key so I could hear it. Pipes had a great tone so I took it for a test drive with my gf on the back. Was looking for something for comfortable touring that was a cruiser style, and this was perfect! With Phil's help closed the deal within minutes and picked up the bike the next day, freshly washed and fluids checked. Always a great experience here both with buying and service.

UPDATE: 3/18/20 Bought my 4th bike from Adventure Motorsports. I was looking to upgrade my cruiser and ran into Scott who asked me what I had (V-Star 650). He had Oscar show me a 2012 V-Star 1300 Tourer. Took it for a test ride. Wow, so much easier to handle than my GL1800 and the fiancee says just as comfortable. Sold!

The throttle was a little sticky, so before I rolled off Wade and the service crew fixed that right away. I love this bike; of all the bikes I've had, this one is my favorite.

I've been to other places, but I always end up buying my bikes here. The salespeople, like Oscar, are very knowledgeable and will spend time with you to help you find the right bike. I also received a followup call a few days after purchase from Oscar asking me how I liked the 1300 and making sure everything was OK. They take an actual interest in making you happy. Also, the service department is great too - everything I've had done has been done quickly and never had any problem.

Previous review:

Great place to buy motorcycles and gear. I've bought three bikes from them over the years. Two of the bikes I've bought from Wade who is a great salesman. He answers all your questions and is helpful in picking out the right ride for you. He's very knowledgeable about the bikes and always steered me in the right direction. Wade, Scott, and the entire staff are polite and friendly. Will be doing business with them again. Excellent service and parts...

This may be a lengthy review but this is my opinion;

I was looking for a variety of bikes on my list and Adventure Motorsports actually had two I was looking at; a Honda NC700 and a KLR650. Having been to various bike shops around Washington, I have to say that the majority of them are very laid back, and Adventure Motorsports is indeed laidback. What do I mean by that? That means I was able to walk in, walk around, sit on the bikes, look around some more, WITHOUT being harrased or felt pressured to expedite a sale. Some sales people at other shops are trying to get you in and out or don't even want you in there it seems! Not here! The staff seemed very welcoming to be approached, as if they wanted you to check the place out and feel OK about purchasing from there, especially Wade! Now, granted I knew what bikes I wanted to look at, it made my browsing easier (Other than wanting to see what's new for 2018!), Upon entering and checking out a variety of bikes I ended up not seeing the NC700, I approached Wade who sitting at his desk, asked him if they still had the NC700 for sale, and he gladly walked me out to see the bike (it was outside with their used bikes). Having never been to their previous location (as I just moved to this area), he was able to give me a tour of their new location, which was really cool of him and made me feel VERY comfortable about wanting to come back and even have my bikes serviced here (Even though they aren't a Honda dealership) Overall I ended up finalizing my purchase with Wade and the process was great and I will definitely be back for future purchases, parts, or just to...