Went in to return something I bought 2 days ago and I ended up not needing (party supply). The receipt said as long as it’s unopened and within 5 days I can return it. The cashier that was helping me had to ask what I assume was the manager. She then came back and said I can only get a store credit, but it had to be used today. She said the manager was giving me an “exception”. I was very confused because I told her the receipt said 5 days. She then said the item didn’t qualify as a “party supply”. What does a party banner qualify as then? I ended up just doing an even exchange for another item to which the cashier didn’t even ring up. She just swapped the items. I was highly disappointed with the experience. It should have been an easy return to the original form of payment, according to the time frame of the receipt. Instead I had to go through 3 different people. It shouldn’t be this difficult. Won’t ve shopping...
Read moreIt was like visiting Willy wonkas place lol. We were touching everything and like big kids all over again we enjoyed everything in this store . Very friendly people who assisted us and nicely displayed goodies for every party needs . I highly recommend this store if you have big events for kids lots to chose from and the hats are awesome I rate it more than 5 stars definitely. My favorite was the cups oh my. Good purchase too...
Read moreI love coming to La Surtidora. It truly feels like stepping into an authentic Mexican store. It is family-owned and run by people who clearly take pride in their heritage. The atmosphere is warm, welcoming, and deeply rooted in culture. Everyone here is incredibly respectful, and if you are familiar with Mexican traditions, you will feel right at home.
They carry a wide range of artisanal arts and crafts, and their Mexican pottery selection is beautiful and well-priced. If you are planning a party, this is the spot to get your dulces and traditional decorations. It is one of those local gems that makes you appreciate culture, community, and great service all in one place.
Me encanta venir a La Surtidora. Es como entrar a una tienda auténtica mexicana. Es un negocio familiar atendido por personas que realmente valoran y representan con orgullo su herencia cultural. El ambiente es cálido, acogedor y muy respetuoso. Si estás familiarizado con la cultura mexicana, te vas a sentir como en casa.
Tienen una gran variedad de artesanías y su selección de cerámica mexicana es hermosa y a muy buen precio. Si estás planeando una fiesta, este es el lugar para conseguir tus dulces y decoraciones tradicionales. Es una joya local que te hace apreciar la cultura, la comunidad y el buen servicio, todo en...
Read more