I worked with Carly, the store Manager, to order some T-Shirts for my husband's band, Jabberwocky. It was a large and complex order, 5 different colors of shirts in a myriad of sizes, totaling 100 shirts. We changed our minds a million times, and Carly was always willing to update our quote in a timely manner so that we were able to come to a decision (there are 8 people in the band so getting anything decided is quite difficult) We needed the shirts before an even this evening, and she and the staff at underground were very flexible and timely, and we actually got them a day early! We did a LOT of checking around the tri state area, and all around WV... bottom line was that Underground printing offered the best price, the best turnaround time, and fantastic customer service. When the shirts came, they were well made, the order was accurate, and we can't wait to show them off. Thank you to the staff at Underground, we will definitely be...
   Read moreMy family has a huge reunion every year and we always get shirts, this year (the 43rd annual) is the second year in a row we have used this business for our shirt order and worked with Anna. Amazing experience! Anna was incredibly helpful and hands-on throughout the entire process, helping to pick the best apparel options/colors to go with our design choice. When one of the key members of the familyâs shirt had to be replaced and sadly wasnât going to make it on time and Anna found out, she went above and beyond to help remedy the situation. Anna was able to find a like style shirt and place an over night order so the shirt was received in time! Thank you again Anna! I would 100% recommend anyone looking for customized items to use Underground! I know we will be using them again next year for 44th annual...
   Read moreMarissa and Anna are seriously the best! Iâve ordered from Underground for both work and personal stuff, and every time itâs been such a smooth experience. Their website is super easy to use â even if youâve never made graphics before, it kind of walks you through everything so you really canât mess it up.
What I love most, though, is how awesome Anna and Marissa are. Theyâre so quick to respond, super friendly, and always make the whole process easy. Theyâve even let me come into the shop to touch and see different fabrics in person, which honestly just shows how much they care about helping you get exactly what you want.
Between the great customer service, the easy ordering process, and the quality of everything Iâve gotten, I wonât go anywhere else. Underground is my go-to every time, and I canât recommend...
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