Office Depot — Local services in Mount Pleasant

Awful experience.. being from another city, it was the first time I had gone to a home depot. Being a couponer, I've heard great things about the store. I went in to the store, went down 2 isles searching for items to repair my store when I began to notice that i was being followed down every isle by an employee. He did not once ask if I needed help, he just continued to trail my every step. I felt very uncomfortable, so i asked if there was an issue or had I done something wrong or unusual. The man replied no and walked away. About 2 mins later , he came back down the isle and stayed a small distance away. At this point I became offended and asked to speak with a manager. The young man brings me to the front desk to speak a man who gives me a dumb stare down and responds with an "okay" to my complaint of being followed. I go to the check out and tell the cashier of my awful experience when she informs me that the man I spoke with was in fact just the front desk help and not at all any sort of supervisor or manager of the store. Now, im furious. I ask for a manager, and explain very calmly and in depth my horrible experience, to which he just says "well, I can help you find what your looking for". This has been the experience of a lifetime. I've never been treated with such poor customer service and disrespect. I'm in...

I typically enjoy shopping at Office Depot, but at this location, I had the 'pleasure' of working with a very rude associate. In addition to acting 'bothered' by my need to check-out, he informed me that I would not be able to use my store coupon due to a current in-store promotion on the items I was purchasing - I could only use 1 or the other. After ringing me up, contrary to what I was originally told, my coupon would have saved me more $ than the in-store sale- so I asked him to apply my coupon instead. He reluctantly agreed, and lo and behold, the computer actually applied both the promotion and my coupon. When I asked how this could be, after he insisted it was impossible, he said that their corporate policy 'may have' recently changed. He then went on to say, without me requesting to speak with management, that it would be 'incredibly inconvenient' to have a store manager come and explain it to me. ...

Update Review - 4/22/23: If I could give the guy behind the desk/cashier 10 stars I would. The best customer service ever! He was helpful, friendly, and funny! I had ordered something online and somehow goofed up the order. He fixed it and took care of the change in record time. I wish I remembered his name. Other stores need to use him as an example when teaching customer service!!! I highly recommend this Office Depot! —————————————————————————— Great store. Excellent selection of products. Helpful and friendly staff. Clean restrooms (very important). Fast cashier… we waited for maybe a minute. There is nothing better than a cashier with a smile. I really like shopping at Office Depot. They always have what I need. I highly recommend...