Harbor Freight — Local services in Racine

Came in to order a toolbox that they didn’t have in stock. They tell me earliest would be beginning of March, which doesn’t make sense since 6 stores within a 60 mile radius have them in stock. Which means the stores don’t do store transfers, which makes zero sense.

However, I check out based on the early March estimate and after I pay I’m told March 19th for estimated delivery. Are they building these to order?! Why does it take 6 weeks to get a toolbox in when there are plenty in a 60 mile radius?!

I also can’t cancel the order until toolbox arrives, which is a terrible policy. Especially when I’m lied to about the arrival time and given a time that 3 weeks longer than what I was told.

Had I know the date was March 19th, I never would’ve ordered.

I guess customer service means nothing anymore. I’ll probably never come...

I went there the other day to get a certain brand of compact drill n saw chain. Well they don't have any Worx brand tools which is the only brand of tools I use n they had no replacement chains for saws or saw teeth sharpener n dude told me to order on Amazon. Hey azzhole I work for Amazon, why the hell do I want to see Amazon packages at my door n why r u referring other competitors to over run ur store. Not gonna last longer then mernards or lowes n any big hardware store. I guess they even offering u to shop at Amazon to wipe them out too. Last store I'll ever look...

I have been shopped at Harbor Freight Tools several times & I always find what I'm looking for there prices are better than most . Auto & Home repair Store's they offer a wide assortment of Oils ,cleaning supplies tools along with Tool Boxes anything a Person could want as far as Quick shopping experience. The staff is always helpful and Courteous & willing to help with your questions or concerns. The store is clean & orderly and is wheelchair accessible easy too load your purchases with large doors for access. It's a Great place to shop for anything you need for...