I recently had an outstanding experience with Applecore, My MacBook Air had completely shut down, and to make matters worse, it was 100 days out of warranty. I was worried about potential repair costs and the hassle of getting it fixed, but Applecore provided exceptional support and guidance, resulting in a seamless and cost-free repair by Apple. From the moment I contacted Applecore, their customer service was exceptional. I spoke with Sam, who was extremely knowledgeable and attentive. He patiently listened to my description of the issue and understood the urgency of my situation. Sam assured me that Applecore could assist in determining if there was any way to get my MacBook Air repaired despite being out of warranty. Next, Sam provided me with detailed information and specific talking points to share with Apple. Following Sam’s advice, I contacted the Apple Store and shared the information provided by Applecore. The Apple customer service representative reviewed my case and, after verifying the details, agreed that my repair would be covered at no cost, despite being out of warranty. The repair process was swift. My computer was picked up by FedEx, repaired by Apple, and returned by FedEx at no cost. Without Applecore's assistance, I might have faced significant repair costs or prolonged inconvenience. Their expertise and proactive approach ensured that I received the best possible service from Apple. Applecore's commitment to customer satisfaction and their deep understanding of Apple's policies and service programs truly set them apart. Their team was professional, friendly, and incredibly efficient. I am immensely grateful for their help and highly recommend Applecore to anyone needing support with their Apple products. They turned what could have been a stressful situation into a positive and...
Read moreSam was such a lifesaver and wonderful to do business with! I recently purchased a MacBook Air this past April and do to some unfortunate events, my computer sustained some very minor water damage. I did what most people from the Myrtle Beach Area do when they mess up their Apple devices and went to CityMac. I was given a $1,100 quote for repair, which is more than the cost of new computer. Therefore, I ended up buying another Macbook as a result.
Later, my friend recommended contacting Sam from Apple Core Solutions and I really wish I had contacted Sam first. Sam gave me such great insight on additional options in terms of repairing my old computer that I wasn't aware of. Since I had already purchased a new computer, Sam was very generous and bought my broken computer so not all was lost in the end.
I would highly suggest anyone that runs into a similar situation as mine to reach out to the folks at AppleCore Solutions in Myrtle Beach before going anywhere else. Sam gives honest and reliable advice, and will make sure all of your technical issues are...
Read moreI truly cannot say enough great things about Apple Core Solutions and Mr. Sam! My MacBook suddenly stopped charging on a Sunday, and I was in a panic. After searching for a local repair shop, I found Apple Core Solutions and left a message. To my surprise, Mr. Sam, the owner, responded quickly via text and a call—despite preparing for an overseas flight! He took time out of his busy schedule to personally meet with me so I could drop off my laptop.
Not only was he incredibly accommodating, but he also took the time to show me the exact issue while I was there. As an educator, my laptop is an essential tool, and his kindness and integrity truly meant the world to me. Once the battery arrived, my laptop was repaired promptly, and Mr. Sam kept me updated via text every step of the way.
When I picked up my laptop, his son assisted me, and he was just as kind and professional. It’s rare to find a family-run business that genuinely cares about its customers, and Apple Core Solutions is a shining example of that. If you need Mac repairs in Myrtle Beach, I highly...
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