I recently visited Mattress Warehouse in Nags Head looking for a new queen-sized mattress. I was immediately greeted by Adam, who provided truly outstanding service from start to finish.
Adam was incredibly knowledgeable and patient, taking the time to explain the benefits of memory foam, hybrid, and innerspring options without overwhelming me. He listened carefully to my specific needs and never once was pushy.
He guided me through several options, letting me be tested by the cool Duke University developed body tester.He highlighted key features relevant to my back pain and helped me compare different firmness levels. I particularly appreciated that he wasn't pushy; he genuinely seemed invested in helping me find the right mattress for me.
Thanks to Adam's expertise and guidance, I confidently purchased a new hybrid mattress that perfectly suits my needs. I highly recommend Adam to anyone looking for a new mattress. He made what could have been a stressful decision completely easy and enjoyable....
Read moreAdam was great! No upselling. I told him my upper limit was a thousand dollars and I wanted extra firm or firm. He showed me two extra firms that were a bit over a thousand. He said I would probably like this firm that he had for $699. I tried it and it was perfect. The price included delivery and installation. I asked about take away and that was a $25 fee. He checked and had ones in stock and I said "Sold!" I had been to another mattress company with not as great a selection. They must have had at least 50 to 60 mattresses to choose from here at Mattress Warehouse. Probably the best commissioned sales experience I have had. Adam is a great guy and very customer oriented. I couldn't be happier with my sales experience and the mattress was just what I wanted. And he was even interested...
Read moreAdam Harman is absolutely phenomenal! From the moment we walked into the store, he was attentive, knowledgeable, and genuinely invested in helping us find the perfect mattress. He listened to our every need, asked all the right questions, and presented us with options that fit our lifestyle and budget. Their expertise and passion for what they do are truly impressive, and their dedication to customer satisfaction is unmatched. We left the store feeling like we'd found not only the perfect mattress but also a new friend. If you're looking for a mattress salesperson who truly cares about helping you find your best night's sleep, look no further than Adam! Five stars isn't enough – this guy deserves a standing ovation!"
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