I would not recommend getting items tailored at this shop. Their work is incredibly sloppy and unprofessional. I went in to get one pant, one skirt and one top tailored. I needed one pant hemmed, one skirt taken in at the waist and one top taken in at the straps as the straps were too long. The shirt’s hemming was done jagged and too short. The tailor took in the top too high and did not even cut his fabric when he was taking in the strap, he just folded over the strap and sewed. So now on this shirt there is this inch think bulge where he “tailored” my shirt. I could have done that. The worst was the skirt I requested be taken in at the waist. Instead of taking in the skirt at the seam (cutting the fabric that needed to be removed at the waist and then stitching the seam back up), the tailor added darts where no darts had been. The worst part was that he didn’t even bother to add real darts. Instead, he used the same method as the shirt and just folded the fabric in on itself and sewed. Due to that, the waistband of the skirt was uneven and bulged out where he added the darts. After I pointed this out, he removed the darts and then handed back the skirt to me, not taken in at the waist but as it was originally. I asked for a refund only on the skirt and he refused to give it to me. He also insisted that he told me he planned to add darts and I said he did not. He said he would have charged $250 if he had known I wanted this mini pencil skirt taken in at the waist along the seam. Please...
Read moreI needed to get a suit tailored for a wedding and decided to support black business by going to Neville. I had walked past the shop many times and was intrigued because they have some really unique designs that look awesome in front of the store, but had never heard about their tailoring ability.
Upon entering the shop, I was greeted kindly and had a chance to work with the tailor on the suit. I gave my specifications and things that I wanted to be done. When we went to the cash register, I was shocked that the job would cost $200. But since I went through the process, I obliged and paid the fee that was offered expecting a great product and result.
Unfortunately, when I received my suit, it was unpressed, there were detailing errors and it was not fit to wear for the wedding that I hoped to have it for.
In my opinion, after my experience, I would recommend going to this studio to see the designs that they have on display. I would not recommend going there to get a suit tailored or a similar piece created. After my experience, I believe that it is better to go to a place like K&G in Orange, Connecticut to get your suit tailored for a third of the price and three times the quality.
As I stated earlier in my review, the people who work there are very kind, but the competence to tailor your clothing and at an affordable...
Read moreI really hate doing this but this service/apparel purchase was unacceptable. Ii placed my order on April 25, expecting an early June delivery for a girl's trip. Called and spoke with the shop on the first of June expecting to receive it by June 9 at the latest because my trip was June 14th. I just received the item today, yes September 1 over 4 months for a delivery!!!! If they're just starting out buyer beware. I'm out of state and have no recourse for a resolution because they don't refund your money. I paid for a luxury item and all I got was an example of something that I may have purchased from China and with worst quality because it doesn't even fit. I really tried to support a small minority business but if I send it back will it take another 4 months?? I paid almost $400 for a horrible lesson in supporting...
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