NEVER SHOP AT THIS STORE! I spent more than $90 in this store on souvenirs and when I got home I put one of their coffee mugs into the dishwasher before using it and part of the design peeled off. The cup doesn't say that it's not dishwasher safe. I have purchased several mugs from different places and this has never happened. I called the store because they had a "We Ship" sign in the store to see if they would ship me a replacement mug. The young African American gentleman who answered the phone was rude, he hung up on me several times. I finally got a gentleman named David, who said me was the manager and all sales are final. Well, that's okay if the merchandise I purchased is legitimate, but it's not, so I asked for the store owners information and he put the phone down and never came back. It's their loss because I was going to refer their store to an event planner to purchase 500 mugs & t-shirts for an upcoming event with a New Orleans theme, but that's not going to happen. It's sad but, customer service is a thing...
Read moreService is bad. Bought something for 7 dollars and lady at the counter trying to charge me 25 cents for plastic bag after i paid. I have paid for bags before so it’s not about the money, but I did not have any cash on me as I paid by credit card so after I paid, I asked for the plastic bag so I could carry my item and she had this sly smile and said $.25. Almost felt like a power trip for her. I guess that makes her happy or powerful or feel bigger. People in front of me got drinks and they got plastic bag for free so I think she was just being petty. That’s why I felt like it was rude. I would definitely not go here again. Definitely missing New Orleans hospitality and friendliness. Avoid this place...
Read moreIf you just want a few things souvenirs while you're in New Orleans the little shops in the French Quarter are just fine for that kind of thing. If you want to pick up a large amount of beads masks off every kind of New Orleans style party favor you can think of this is the place to go. You can buy them by the single by the Dozen by the case. They are very thing from super cheap plastic bead necklaces to the original glass bead necklaces. The small bead style all the way to tennis ball size bead necklaces. Just about everything you can think of when it comes to Mardi Gras if things you'll find here in masse . The prices are...
Read more