American Eagle & Aerie — Local services in New York

I was in the store to do a return, on the way to the store by accidentally scratched my finger and it was bleeding hard. When I got to the counter, I gave my return to the lady and her manager was standing next to her. I asked if they have a tissue because my finger was bleeding real bad and I need to stop the bleeding. The lady looked to the manager, the manager didn’t even raise her head and look at me, she just say “no” harshly. Then they both proceeded to discuss what color socks they like. So I held onto my bleeding finger and was really awkward when she asked me to sign my name with bloody fingers! These ladies have no sympathy whatsoever and did not offer to help. Not even an...

Ok so first off I love AE jeans! So the company has to do better as far as getting more staff in their stores! I took about an hour today because they were understaffed and the jeans were not properly organized so I had to keep coming out of the fitting room to look for sizes myself. The one thing that made my time in the store better was the cashier, very nice sweet woman helped me out with me getting the best deals, she was making sure that I, the...

I came here to pick up some essentials. The store was spacious and bright. Most of the stuff looked organized but the underwear drawers were a hot mess. It was impossible to find my size because everything was jumbled about. Luckily, the sales rep who helped me was very nice and helpful. She was very sweet and helpful. I had a pleasant experience and would return back but I do wish they would carry more options and the drawers were...