Very nice store. Expensive but nice. Staff need retraining.
Updated 3/12/24 This past Sunday, 3/10/24, I went to the 5th Avenue store and like everyone else, walked around browsing. I then noticed a big, brusk White guy following me around the store and walking towards the exit PAST me, whenever I looked at clothing near there. So the 5th Avenue Athleta is now akin to the Athleta in Manhasset. It was cold and I had on a jacket and hat like everyone else. The only difference was I'm Black. My friend and I were the only Black people in the store. I've never seen ONE Black employee there. I had a return and due to some recent weight loss, I can buy more things in.the store so I browsed. Foolishly I, an adult, Black female, decided to buy something and was followed. The presentation was like they really don't think that White people steal. So when Black people come in, they have to bring the big White man wearing a t-shirt and jogging pants up so he can grab and perhaps wrestle the thieves because obviously they came to steal, right? Yuck. Again, I only shop at Athleta because they have an excellent B Corp score and things are very well made. But at each store I visit it's like I've time traveled and in the time warp have stopped in Selma, 1956. I feel like at any moment the employees are going to tell me they don't sell to colored gals there. Honestly. I'm only going to shop online from now on and make my returns in store. I love the clothes but they clearly hire the descendants of Grand Wizards and Supreme Cyclopses. Every time I go inside of an Athleta I feel like I'd better not be in there after dark. It's like a sundown town but really a...
Read moreAbsolutely love it here, so happy I found it! The service is perfect, you get a warm greeting & a smile every time you walk through the door no matter what team member, and then you're left alone to do your thing instead of being badgered ;) it smells amazing on the shop floor, with gorgeous candles and plenty of seating. The selection is really cool, although a bit out of my price range. There's also plenty of events on so worth checking - I've stumbled upon some fun ones on a Sunday & gotten lots of little sample freebies :) I mainly use the studio downstairs (superbly priced + plenty of packages, discounts & free community classes.) the studio is calm the second you get down there, with an amazing a/c (so important!), all the equipment you could ever need, unlimited wipes and gorgeous, urban sleek decor, including complimentary lockers, locks, water and trendy changing rooms. The staff here, especially Paige & Maya are super sweet & helpful too, remembering me by name every time. There's even a studio dog! Very grateful for my experience here so far....
Read moreI went to visit this Athleta location this past Sunday after having received an online order of a few pairs of leggings that didn’t fit too great! Thankfully while in the store, I met an absolutely wonderful employee, Isabel which helped me find pieces that would be a better fit for me. She was sooooo kind, so honest and so attentive. I ended up in the fitting room with about 15 pieces of clothing and ended up buying 8 or 9 pieces? Of course I struggled with mom guilt getting so much for myself but Isabel reminded me to treat myself once in a while and I went ahead with the purchase! The only downfall is that I had a 20% coupon for my entire purchase since I signed up for texts but it wouldn’t apply to the purchase. (Absolutely no fault of Isabel or any employee, simply my oversight I guess!) Regardless I am so unbelievably thankful to Isabel for all her help! It was like going shopping with a best friend when she’d give me an opinion on something!!! She’s phenomenal- definitely will be returning to this store for...
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