Atria Forest Hills — Local services in New York

In one word.. Atria Forest Hills is WONDERFUL. A little more than a year ago my sister and I had a rough decision to make regarding what to do with our 88 year old mother. She was no longer able to live alone so it became a choice of 24 hour attendants in her home or assisted living. We chose assisted living because we felt that it was very important for her to have the socialization of organized activities, common meals and company whenever she chose. We are SO GLAD that we chose Atria Forest Hills. Right from the start the director and staff did everything in their power to make the transition for my mother (and for us) as easy as possible. The apartments and public areas are lovely.. very clean and bright and well maintained. There are 3 beautiful patios for the residents to sit in the shade or sun to enjoy the outdoors. The meals are plentiful and varied as well as the very important social aspect of eating with others who become your friends. There are a load of activities and the residents are given a new plan for the day every morning.. almost like a cruise. The nicest thing about Atria Forest Hills is that they really operate as a family. You genuinely feel that all of the staff truly cares about the residents. They know if a resident doesn't come down for a meal or isn't at their usual activity and they check on them. If their phone or TV doesn't work, help is just a phone call away. Somebody quickly comes to solve their problem. Their patience and kindness truly warms the heart. There is a nurse there as well as a doctor that comes once a week which makes it so much easier for us to manage my mother's medical care from afar. When the COVID hit New York City like a terrible storm, Atria Forest Hills went over and above the state guidelines for keeping their residents safe. The director also kept the families informed with weekly emails updating the situation and what protocols were being followed, modified or added. In addition to keeping the residents physically healthy the staff also truly bent over backward to keep them emotionally healthy as well, by keeping them connected to their families. I video chat with my mother a few times a week. We have had "window" visits numerous times and it really makes a positive difference in her well being. The activities staff is always ready and willing to set both of those connections up with a smile, as well as anything else allowed by state guidelines. This keeps family members, who are not allowed in person visits currently, connected to their loved one. Any concern or question is always quickly addressed with kindness and a genuine desire to help. They truly care. I am at the age where many of my friends have elderly parents and when the subject comes up I always say that Assisted Living is a wonderful choice and always recommend Atria Forest Hills. It's a rough decision when you become in charge of the care of a parent who used to take care of you.. but we truly feel that Atria Forest Hills was the right choice and we are grateful every day to them for taking such good care of our mother. She is in a safe, supportive, kind, caring, organized and happy place. Thank you so much Atria Forest Hills.. you have gone...

I have always been impressed with the staff at The Atria in Forest Hills. They are always polite and helpful. Particularly Javier and Stephanie at the front desk.

Javier always goes the extra mile. It is always a pleasure to see him assisting and conversing with the residents. On one particularly difficult weather day this winter (there have been so many!!) he noticed that the path to walk into the residence needed to be re-shoveled as a result of the city plows. He made it happen, quickly.

Your staff does not look the other way when they see something that needs attending to; they go right for it. Stephanie allowed me to park in her own personal spot all week when I expressed discomfort due to being in a rental vehicle after a snow related incident.

They are both kind and generous. I hope they are rewarded in some way for being such...

My mother was a resident at Atria Forest Hills for close to four years, during which time she received wonderful care and was able to thoroughly enjoy her time there. All of Atria’s staff are caring, compassionate, kind and loving people who go above and beyond to make the Atria experience a positive one. Even during the Covid quarantine they did their best to "entertain " the residents while always keeping their families up to date. Under the direction of Jill Dragotta, the entire staff of Atria showed their love of the job by their total commitment to the residents. Atria Forest Hills is clearly a place I would recommend to anyone who would like peace of mind when moving a loved one into an assisted living facility. My sincerest thanks goes out to the entire Atria family for the love and kindness shown not only to my mom but...