Big Ben Transportation — Local services in New York

I spoke to Adam who is the broker, to ship my car from TX to MD. He was helpful at first and he didn’t even negotiate with price. I offered $650 and he accepted in a heartbeat. He rushed me to sign a contract while he was on the phone. I payed $350.00 and the remaining was $300.00. Everything was okay until the driver came. On the contract he had it said the amount he should receive at the drop off was $600. How ever I already payed $350.00 and the remaining amount was $300.00 We thought it was a typo and I called the broker Adam to address the problem. He said everything was okay and he would talk to the driver. After that he wouldn’t answer my calls and he’s no where to be found. The driver told me he’s told not to drop off the car unless he’s payed $600.00 which was $300 more than our deal. I didn’t screen shot the contract I signed so they altered the amount we agreed on. This company is a scam!!! I wish I payed more for someone else and didn’t go...

Used their services, was quoted a $1000 Price to ship from Texas to CT, Adam Quoted me and send a $300 charge which it was for big bens and $700 upon drop off. off my signature they manipulated the bill and was charged 1300 - the whole thing cam out to $1600. they said they will send us money back and never did . they don't answer any questions now I will strongly suggest another service. the truck drivers also said that they will never deliver for them again. A lot of False information and documentation. i never received a quote and once the driver got to pick up they had switched everything...

On Sept. 21, 2019 I rented a 24 Passenger Executive Bus from Big Ben for my son's wedding party. The bus was new, beautiful, and clean. The bus driver Carlos was on time, nice, and accommodating. My son's wedding party was very happy with it. I ordered the bus 6 months ahead of time. Throughout the entire process and time, Big Ben was very professional and focused on services rather than the bill. Of course their pricing is better than other quotes I got with the same class of bus. I highly recommend Big Ben...