Boss Hardware — Local services in New York

Worst local store to go shop… They don’t fit in the community and has crazy store policy that does not make sense at all.

We ordered 8ft fluorescent light bulb and the store person sold 6ft instead by his mistake. We went back to store for exchange but store refused !!

This man said … I have 8ft for sale but not for exchange….. CRAZY!!!! We did not ask for refund or return… more over this was “store mistake sold a wrong product”.

Most of the products that sell are available on “online” that can arrive next day these days and flexibility to exchange or return.

Don’t spend time to go this CRAZY store to stress you out ….

Suggestions to the store:

If you want to keep this stupid store policy, at least place it somewhere visible to all the customers.. not high up by the ceiling surrounded by obstructions.

No one can see!!!

One more message to the owner, you should just fire that man who is very unprofessional and rude… you will lose...

Terrible terrible guy, avoid this place. He can’t make a simple key copy. Refused to fix the key once I brought it back because it doesn’t open the door. Not only he is rude he also puts sign ‘no refunds’ and proudly point the finger into the sign when I asked for a refund! He was happy though to ‘explain’ me that it is problem with my door not the key he made because he made thousands of them. How can you run a small business and be such a...

For my business solutions, this is the best hardware store in GreenPoint, Brooklyn. Andrew was super helpful and polite. He provided last minute replenishment of the staff keys to our offices. I left the keys and they were packaged and ready upon return. I would definitely recommend this hardware store. Look for Andrew’s amazing smile to brighten your day and...