City Blossoms (Florist) — Local services in New York

Call it… going above and beyond their duty! Yes... Inna, the owner of City Blossoms did what an exceptional service oriented Business owner did for me. First and foremost, I live in Los Angeles CA so I ordered a flower arrangement for my daughter's birthday online. She now lives and work in NYC. Wanted to surprise her, because it is also her first job out of college, so I sent the flowers to her workplace not knowing that she was remotely working the day of delivery. They tried delivering and waited for a good amount of time before they reached her, but she wasn't there and they could not leave it as well. Delivery guy then assured me that they will deliver again next day at the same place. That is unbelievably great service right there! BUT... my daughter was not going to be there again, SO I was stuck with a surprise gone wrong... she couldn't get the flowers. I called the shop after hours because of our time difference... and surprisingly, Inna answered the phone. I told her what had happened and I requested them to deliver the flowers to my daughter's apartment instead. She was so gracious and gladly said that she will take care of it. My daughter Maxine received them the next day! And the flower arrangement was really nice. This shop, especially Inna the owner... definitely deserves more than 5 stars!

Thank you very much! LarryM from...

I was very happy with the service at first and was going to give 5 stars, the flowers were delivered on time on Valentine’s Day and my wife was very happy with how it was arranged and looked. Customer service was great too. I am a little disappointed in the flowers themselves. They were not very fresh, there were withered leaves on the day of delivery, and the flowers lasted only 3 days. That’s not the quality you would expect for the price. I have ordered flowers at similar price but lasted more than a week.

Edit: the shop reached out to us and sent us a complimentary arrangement to make up for the Valentine’s Day flowers. It was very thoughtful of them and the flowers are very fresh and pretty this time. They definitely have great customer service and delivery, we were very...

I stopped in on a whim to grab some flowers for my fiancée, not really knowing what I wanted. The staff greeted me right away and asked how they could help. I admitted, "I honestly don’t know anything about flowers, I just want something nice." They asked for my budget and then the florist started picking different stems here and there, carefully handcrafting a bouquet piece by piece. After about ten minutes they had put together a beautiful custom arrangement that looked way more thoughtful than anything I could have chosen myself. Quick, friendly, and completely personalized. I would absolutely come back and recommend this...