Dr. Henry Yan — Local services in New York

I read many of these reviews about Dr. Yan before seeing him. My wife is already a patient of his and I decided to give him a try because my previous primary doctor a bit too commercial and sees patients as if she were working on an assembly line....Next pls. Next pls.

Upon doing a physical with him, I found the Dr. to be knowledge, courteous, and meticulous. I received a follow-up telephone call directly from Dr. Yan about 4-5 days after the physical to explain the results from the blood work and others. Dr. Yan patiently explained each line result to me on whether it was favorable or some changes need to be applied. I very pleased with this patient/doctor follow-up which, at 50+ years of age, I have experienced very few doctors committed to this type of service.

Yes, I totally agree that the decor and ambience of the office could be a bit modern....and, perhaps, the staff could smile a bit more and be little more accommodating. However, if you want modern, then go to Manhasset, Long Island and find a primary. I bet in L.I. you still have a long long wait and robot like reception staff.

Dr. Yang's office is in Flushing, NY and I live close by also in Flushing. This is so convenient for me and I waited only 10-15 minutes on my appointment day and this was filling the Day 1 paperwork. What I found most appealing is that on certain days he opens at 8:00 AM in the morning and certain days on the weekends......you can't beat that....

I’ve been a patient at this clinic for almost four years. While I really respect Dr. Yan, the senior receptionist with long hair is consistently unprofessional and rude, often giving patients attitude during every visit.

This week, when I came in sick for my doctor visit, she made an annoyed face at her colleague in front of me, as if I were bothering them, showing no sympathy or respect. Her behavior is completely inappropriate for a medical setting and shows a lack of professionalism and compassion. Basic courtesy and customer service are entirely missing.

It’s a shame because Dr. Yan is kind and provides excellent care. However, the receptionist’s behavior is so poor that I hope clinical management addresses this issue, as many other reviews also mention her lack of...

The receptionist is very unprofessional and disrespectful to patients. I made an appointment and we discussed my insurance, which she said was not an issue. I show up and give her my insurance info. She comes back and says they can't take anymore patients with this insurance. Made no sense to me. I have never been to a doctor's office and had this response before.

Throughout the entire process, this receptionist had a bad attitude and did not try to help get me in to...