Essex Hotel — Local services in New York

I had a reservation for 9th of March 2021 for a few days. It was a family trip for me, my wife (same last name) and our elder daughter. Room was paid in advance of course! But I was arrested during passport control and was sent to jail. However, when my wife & daughter came to hotel reception refused to check them in. They demanded me to be present for check-in.

The hotel back then was empty! They have paid again and got the worst possible room in this hotel. But my wife was under severe stress and could not make a scandal.

She stayed there for almost three weeks and there were extreme parties next door, management did nothing to stop it after she complaint. Back then it was Covid and all parties were prohibited.

I would rate you MINUS FIVE if that would...

We used the Essex Hotel as the homebase for our daughter's wedding. Rachel, the events manager was knowledgeable and anticipatory to our needs. She was on the ball. We enjoyed the location and staffs desire to make our stay enjoyable.

To be fair, the only slight negative that can't be avoided if you are trying to improve, is the closure of the main restaurant for renovations for the...

👎🏻 Security issue, we checked in and were talking in our room. Someone knocked on our door, we ignored them, and we continued to talk.

Someone used a master key and let themselves into our room.

I yelled at him and he ducked out.

If allowed, keep a weapon with you while staying in this hotel. They knew we were in the room and still forced themselves...