HORTŪS NEW YORK ~ organic nails & sugaring ~ lower east side — Local services in New York

My first time ever, and sad to say I won’t be returning. Look, I get the point of a luxury pedicure...but you have to actually GIVE a luxury pedicure to justify your prices.

I got the signature pedicure (which at $42 ain’t cheap) and it was basically like I was at a 14 year old slumber party. I watched as the woman put my feet in clear water (yes clear, nothing was added so I’m not sure what ‘salt’ they’re referring to) and then lightly buffed my callouses. My feet are extremely calloused; a minute and a half of buffing wasn’t going to do the trick. She then proceeded to just grab a pump of lotion and then gave me a 30 second massage on each leg. Barely a minute, before she started to paint my toes. That’s it; literally stuck my feet in water for 12 minutes and after some LIGHT lotion, I was done.

This has to be the most basic, bare bones pedicure I’ve ever received and at $42 dollars I find that ridiculous. No scrub, nothing added to the water, barely any filing (toe shapes were uneven and it HURT). She then made me wear the fake sandals even though I had worn sandals to avoid this entirely....polish application was messy due to how misshapen the nails were. And look I get it, toes aren’t easy, but I expect a professional to navigate better than that.

I’m honestly just shocked that they charged that much for something you can do at home. Stick your feet in your bathtub and paint your own nails if this is the kind of experience you want. It didn’t help that the woman next to me was getting a way more detailed experience than I was, it just made it worse that I knew I was paying the same price as her and getting a completely subpar experience. I had gotten there, finished, and paid while the woman was still getting massaged, how is that justified? I was so excited to try this place, I even came back the next day one they told me they had no availability the day before- 67 dollars wasted (did my hands too, no better) for no reason. AVOID THIS SALON AT ALL COSTS if you’re looking for actual luxury with...

Loved! Loved! Loved this hidden gem found in the East Village. In the last year I've been really honing in on receiving non-toxic gel manicures. I definitely see the difference in my overall health and of course the wellness and growth of my nails and skin by using non-toxic products.

And yes I am crazy to go all the way in the city to get my nails done. But my typical place did not have any open appointments and so I googled them and they were able to see me same day within an hour and a half. Katrina, who is the manager of the nail salon was absolutely accommodating, professional and yet friendly. The place is impeccably clean and I love the exposed brick and plants creating that ambiance vibe while having your nails done.

I took notice of the high class products used and loved how detail oriented my nail technician was from filing to cutting my nails to cutting my cuticles to actually applying the nail polish.

In all of my years having manicures in the last 25 years, this is the first place that applies not only oil to your cuticles but also a very soothing oil-based hand lotion and did not wipe it down with a hot towel. Lol. I never knew the reasoning behind adding lotion to your hands and then removing the lotion with the hot towel. I will definitely be...

Mixed feelings. Nice decor and smelled lovely. I booked my manicure and pedicure and was asked to provide a visa to hold the spot. When I arrived just a few minutes after my appointment the receptionist was so relieved to see me, stating "oh thank god you came, my manager was upset that we did not have a credit card on your file" and implied she would have been in some serious trouble since they did not but my credit card was on file. I was 3 minutes late literally and felt awful at how stressed this young woman was regarding this. It seems the manager it not very kind to the staff here. Went to have a pedicure and the tap leaked all over the floor almost slipped and fell due to this. Had manicure and they did a good job but simple and not worth the price they charge. Finally went to pay for my service and they did not allow tips to be added to credit card bill. They advised me to go next door to an ATM machine. I think they could polish up on their service and the management seems to treat staff poorly. So many great nail places in NYC will try another place, do not plan to go back...