My first therapy encounter with the Integrative Physical Therapy of NYC ,PC was in 2012 when my Primary Physician referred me for PT of my neck and back pains. Since then I have always come to the center whenever I have medical issues that warrant physical therapy and rehabilitative management. I am truly blessed , appreciative and thankful to Dr. Frank Ruggiero for the excellent and professional services given me for my current neck and back pains. He is kind, caring, friendly, understanding and thoroughly knowledgeable of my medical issues and the application of the right type of treatment modalities for my problems. He is very patient- centered in his work discussed with me the plan of care, implementation of treatment modality and evaluates the potential outcomes and progress of the chosen treatment applications. His main priority was to help me get well so I could return back to my normal life totally pain - free of my symptoms. The Center epitomizes a great therapeutic milieu which has varied types of equipment for patients' use in the implementation of whatever modality of treatment is necessary to achieve positive management outcomes. Once you arrive for your scheduled treatment, you are already comfortable and really feel at home .The treatment is started promptly and on timely manner. The staff members at the center are super friendly and kind. I feel that the center is like an extended family environment where the patients are the center of care at all times. My treatment experience at the Center was always positive and rewarding. I am very satisfied of the professional and excellent care management of my health issues given by Dr. Frank Ruggiero and his staff. I always look forward to come back to the Center for future rehabilitative care and management whenever medical needs arise and I am proud to highly recommend the Center , Dr. Frank Ruggiero and his caring staff to my family...
Read moreWhile having my usual chiropractic visit for back issues I was telling my chiropractor Dr. Anna di about my knee problem and that I had a mild meniscus tear that made it slightly difficult for me to go up a flight of stairs because of on and off pain on my slightly meniscus tear on both knees. She recommended I see Dr. Frank Ruggiero a physical therapist doctor at integrative pt of nyc and to my surprise it was the best referral I have recieved because I have been to physical therapy in the past and never truly liked going to physical therapy for any issue but It was there I began physical therapy with Dr frank ruggiero, Dr. James Higgins, Dr. Mackenzie grillo and Dr. Kelsey goldring. Together in few months they worked as a team and now I'm able to walk up and down flights of stairs without any pain nor needing to have meniscus surgery. The therapist that stood out the most was Dr kelsey goldring. Using tens unit, heat pack, stretching, thera gun massage therapy and always made me laugh and encouraging me when I was there in pain and as a result that encouraged and motivated me to keep up with my physical therapy excersizes even at home and work I would continue my excersizes because I remembered Dr. Kelseys encouraging words and all the teamwork and effort that i noticed from all the doctors at integrative pt of nyc to get my knees better also gave me hope. Excellent team work by all the physical therapist at integrative pt of nyc who gave me my knees back and was able to...
Read moreIf I could give Dr. Mackenzie more than 5 stars, I would. She is truly a miracle worker and hands down the BEST physical therapist I have ever met. From the moment you walk into Integrative Physical Therapy, she makes you feel not just like a patient, but like a priority.
Dr. Mackenzie has this incredible mix of professionalism, deep knowledge, and genuine care that’s honestly rare to find. She doesn’t just treat symptoms—she takes the time to understand what’s really going on, explains everything in a way that makes sense, and creates a plan that’s actually personalized (not just cookie-cutter exercises). Every single session feels purposeful, and I can see and feel the results in ways I didn’t think were possible this quickly.
What really sets her apart is her energy—she’s motivating without being pushy, empathetic without being overbearing, and she somehow makes even the hardest parts of recovery feel doable. She celebrates every little win with you, and that encouragement goes such a long way when you’re dealing with pain or limitations.
I’ve worked with other PTs in the past, and no one comes close to her level of dedication and expertise. Dr. Mackenzie is the kind of therapist who makes you WANT to show up, because you know you’re in the best hands. If you’re looking for a physical therapist in New York City who is smart, compassionate, and absolutely phenomenal at what she does—stop searching. Go see Dr. Mackenzie. You’ll thank...
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