L.I.C. - ICE — Local services in New York

My two kids joined their learn to play class, from the start was it was a hassle. We were required to get their measurements for their hockey gear and I had questions but was unable to reach the owner, Jocelyne. They received my payment but never responded to emails or phone calls. But thats not why they earned the one star.

Let me start by saying that I spoke to both coaches and they said "its ok" and then I'm assuming the husband of the boss. He told me to talk to the coaches and the owner Jocelyne said she will talk to the coaches, which she never did.

When you sign up you can choose white or blue jerseys. We chose blue. During the lessons the coaches would split the team by color and there would be 7 white shirts and 5 blue shirts (two blue shirts using skate trainers). For 5 or more sessions we had 3 blues vs 7 white jerseys. The blue jersey would lose every game by double digits and lucky to score one goal. I've ask the coaches to split the teams evenly by having some white jerseys wear blue scrimmage vest, that happened only once which the blue team won and my kids could not wait for the next class, they were so excited.

The next class they where back to 7 vs 3 and and the next 3 weeks the same. Both of my kids don't want to play ice hockey anymore so we've stopped going, foregoing the rest of the lessons. LIC ICE broke my kids and took away the enjoyment of ice hockey. How can you let them get destroyed every game, hearing them complain even cry and do the same thing every lessons.

I would had considered continuing with LIC ICE and even paying the tuition that was now doubled the price with the "one hour in the workout room" if you just focused more on the kids want and love of the game instead of crushing them and harassing me about signing up for next season. I even overlooked that your rink is really meant for 3 on 3 no where close to 10+ kids plus...

This place is the best for skate and hockey beginner. Both of my boys can’t skate but after the 4th lesson, they are able to do it without issue. Lucia, the lady that runs the program is nice and super helpful. Parking can be difficult at times as it is street parking so get there earlier. Highly recommend it if your kids wants to dip their toes into hockey. Best of all, every end of the lesson comes with free donuts for the kids,...

My 8yo kiddo doing learn to play here. I was concerned about the size of the rink but it’s totally fine and sufficient for kids to do drills and scrimmage. Classes are relatively small and intimate. His coach is really engaged. He makes learning to skate/play super fun. Not just a dude who happens to be good at hockey. My kiddo really enjoys the sport now and I think it’s at least partly due to his coach...