Levi’s Store — Local services in New York

Multiple issues. First, live DJ playing with music BLASTING so loud you can’t even hear yourself think, let alone your convo with the cashier. Which brings me to the second issue- the cashiers were unbelievably unhelpful. I brought an online return, and they told me the “system was down for online returns”. Meanwhile I see people at other registers making online returns! I bring this up and the cashier next to mine says no the system is down. I asked if they could see what the other cashiers were doing and she goes “no I’m the manager and the system is down”. My cashier says she can try something else and the so called manager says “no don’t even bother”. What a horrendous experience. Do yourself a favor and don’t go there. UPDATE- The store at Times Square was very helpful and manually did my return, despite the system being down. Just goes to prove how lazy and unhelpful the 34th st...

I'm going to have to ding this shop for running out of 501 originals. You come to a place for their classic jeans, and they run out of them... terrible. Inside, a lot of other styles that people didn't seem to care about piled up, and colors that looked garish at best. You should have a whole wall of 501 originals in blue at all times.

Staffer was apologetic at least.

Back had the men's wear (women's upfront), and a changing area. Noticed that 30x30 length on the 501 straight was a lot longer than before - they could do tailoring, but I didn't want...

I just left . Vibe was so off . Came in 30 mins before closing was pretty quick with what I wanted . staff member was going off on the floor about people touching the jeans… I couldn’t even ask her for help . Literally said she was going to “crash out ” bc of the people in the store before closing . I get it but this isn’t how you do customer service .

Ask people for help so they won’t touch anything don’t start going on a tangent talking crap about customers ! If you hate your job quit don’t make people’s...