Liberty Sightseeing — Local services in New York

DO NOT TAKE THIS TOUR..!!.. It's a SCAM.!!. 1 star was too kind and I couldn't give it a negative star. I would've given this scam of a tour -10 stars. Tour sold by scammers at Majestic Tours, as a 1 hour tour with "free parking," guided tour with landing on Liberty Island, double decker bus tour through the City, and all for $35/adult and $25/child 13-16. What a Fkn scam. MUST CHECK and VERIFY total amount right away. We discovered that we were charged $40/person and $30/child. Although these fast talking scammer salespeople crowded Battery Park like vultures, there were no signs or employees posted at or around pier 36 to highlight their tour. There was no Free Parking and the area where the scammer salesperson told us to park, well everyone who parked there got ticked by police. Everyone who parked in posted parking areas under the viaduct got a parking ticket. All we did was cruise to Liberty Island and back. We didn't even go around the island or land on the island as what was sold to us. The closest we got was about 300 yds and since we were packed onto the boat like sardines, we couldn hardly see anything. We voiced our concerns and issues with our boat guide "Michael" (if that's even his real name *he was actually nice) and which he said he's going to tell the company about. Funny thing, so many negative comments about the same things and the company "Majestic Tours" still not fixing. Yeah...SCAMMERS. it was a very hard...

I think this company is a scam. I purchased two Groupon tickets for the liberty sightseeing cruise. I’ve tried to contact the company via Facebook messenger (as provided as an option on their website) of which I have received no response. I attempted to contact them via their website which would not submit my enquiry. The voucher I was claiming through the website was not processing through although valid and was stuck on “validating email to ensure email delivery” constantly on the multiple occasions that I tried. Additionally, I have only now read in other reviews that the transport from battery park is not included despite the advertisement on Groupon suggesting otherwise. Please contact me as to how I can get this amount refunded back to me.

I’m now very dissatisfied and disappointed that I’ve been unable to claim my voucher and have received no response from the company on multiple occasions. I am now at the end of my time in New York and the company’s technological issues have hindered my ability to claim the service I paid for. I’m extremely disappointed and will continue to pursue the matter until it...

Yes, sadly the negative comments are accurate. This tour was mis-sold from the start as a 1 hour guided trip with a landing on Liberty Island. A 30 minute wait for a shuttle bus followed by a 90 minute wait on a grubby dockside with no information or facilities. The boat had no safety measures as far as I could see, no lifebelts and no safety briefing. Very overcrowded, we stood for the whole trip hanging already been standing in line for 2 hours. Seating was on freestanding old dining chairs. The boat did not stop at Liberty Island. On returning to Pier 36 there was no shuttle bus waiting to return us to South Ferry, so we walked the 15 minutes to East Broadway subway, which I guarantee is a quicker exit strategy! This tour was a disgrace to NYC, we felt hustled and scammed. An act of pure banditry, avoid at all costs. I urge any further similarly upset reviewers to contact the Mayors office at City Hall about New York Iconic Tours, as...