I was in the market for an upgrade on my last scooter (Speedway Leger Pro) and had my eye on the Dualtron Victor. I called Don at NYC PEV and he said they were on back-order but he just recieved 3 Bluetran Lightning scooter and they had comparable specs and price to the Victor. I had never heard of this brand so I looked them up and it looked good on paper. I placed a deposit and held one of them for pick-up in a few days.
Fast forward 2 months and I'm liking the Bluetran but then unexpectedly the rear suspension broke while riding. Mind you I don't ride much - 2 months in I put ~350 miles on the scooter (around 6 miles/day) so I was shocked and upset that this would happen. I took it in and Don and the guys said they would fix it free of charge which is a big plus! Negative is that it took a month for them to fix it but it got fixed.
I've had the scooter back a few days and didn't ride it much before going away on vacation for 8 days. First day back I go for a ride and make it one block before the front suspension brakes and I go flying over the handlebars. I was going 5 mph and didn't hit any potholes. This ride I had my GoPro on and it captured the wreck. Needless to say I was very upset!
I called Don and he apologized and offered to fix it again free of charge. However, 2 crashes from broken parts from faulty manufacturing I said no way I was keeping this scooter. After some discussion with Don and Ivan we worked out a full swap for the Dualtron Victor they had on the showroom floor. The Dualtron Victor that I had wanted in the first place.
There were some bumps (and bruises) along the way but it was handled professionally by Don and the guys at NYC PEV. I'm very happy with the Dualtron Victor and am confident nothing like this will happen with this scooter like the Bluetran Lightning.
Highly recommend the guys at this shop for all your scooter needs! Thanks guys for your help and doing...
Read moreThese guys never disappoint . It’s always in and out I love sundays with Ralph he is an absolute beast . Very knowledgeable and very hospitable , very friendly and great to speak to , great multitasker who can have a full on convo while he’s getting your scooter back on the road . These guys will never hustle u and try to get you to get more than you need especially when they have an idea of what your budget is looking like . Never had any discrepancies with them and usually always very quick even if there’s a scooter or 2 ahead of you . They got more than one guy there ready to handle business . They are the only scooter shop I go to and they have a solution to every problem the scooter can have . I own a varla eagle one v2 and they’ve always taken care of me but mostly it’s brake issues tire issues , rotor issues, etc . These guys will take care of you , there are no bad mechanics here . All are great even Don the owner will get his hands dirty quite often . He’s a beast too. This is where u come and get what u pay for . U want quality service that’s fast and done by kind and quality mechanics ? Come here, after I got my new brake pads , my 40mph top speed scooter stops on a dime and it’s smooth . You’re not just flying off the scooter , Ralph is elite that’s my bro we have the...
Read moreHey, I gotta give a major shoutout to these guys, alright? They’re like the scooter heroes of Manhattan’s East Village. So, I’ve been dealing with this whole FilmStruck craziness, and let me tell you, it’s been a rollercoaster. Everything’s hitting me at once, you know how it goes.
Now, picture this – my trusty scooter, the ride-or-die, decided it was time to go rogue on me. Both tires, just out of the blue, they blew out. I was left with no wheels, no way to roam this concrete jungle. But these scooter gurus, man, they had my back. They didn’t just fix it up; they did it all on the house. Why? Because they’re straight-up scooter saints.
Their place, it’s like a scooter haven, clean as a whistle, and it’s in the heart of Manhattan. These guys, they ain’t just slapping on some patches and calling it a day. Nah, they go above and beyond to make sure your ride is smoother than jazz on a summer night. They’re all about that safety, too – they want you rollin’ in style and security.
Now, they’re known for specializing in Dualtron, but honestly, they’ll work their magic on any scooter model you’ve got. Big love and respect to Ivan and Don, they’re the real deal. So, if you’re a scooter enthusiast in this city, take my word for it, this shop is where it’s at. I’m one happy...
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