Modernage Cleaners — Local services in New York

I rarely write negative reviews, but my experience here was deeply disappointing. I brought in several items for both dry-cleaning and a simple hemming job. The dry-cleaning itself was underwhelming. The real problem, however, was the hemming. Instead of preserving the original finished edge of the jeans, they simply cut off the bottoms and stitched a crude new hem. The result looks terrible — uneven, cheap, and completely ruined what had been a good pair of jeans. Given both the lackluster cleaning and the careless alteration, I cannot recommend this business for either service. It was an expensive mistake, and I would urge anyone to go elsewhere for both cleaning and tailoring needs. And yes, the lady running the shop is...

They did a great favor. I had a wedding to go to during the 4th of July weekend. They were were able to mend my suit pants and clean my suit and shirt and have it ready for me the next day. I am very grateful they were able to get it done by the next day and before the time they said it would be ready. I was ready to pay extra for a rush job. Thank goodness it wasn't neccessary. The customer service was great too. The woman there calmly took my clothes and said it'd be ready. I'm definitely going back...

Decent if you need cleaning services ONLY. However, don’t even think about getting alterations and repairs. I know others have commented on the customer service. And I honestly don’t think it’s terrible, just some things are lost in translation. But I recently had three things mended here — all part of the same drop off — and each item was done terribly. When I pointed out the issues, the owner argued with me as if my eyes weren’t seeing what they were seeing. Spare yourself the headache. Too pricey...