Run by an idiot manager.
If you pay cash and need change, you have to get the change at the office. This is what happened to me. The ticket doesn't tell you where the office is. I called the number on the ticket and the person who picked up (idiot manager) told me no one was in the office and come back another day to get it. I don't live close so I told her I'm not leaving until I get my change of $7. It is not worth wasting gas for me to go home and come back for $7. So she said to go to the office and wait for her.
I went there and waited 25 minutes. Meanwhile, my ticket time was still running, putting me at risk of getting a violation. Someone finally comes and says the manager (idiot on phone) isn't there and to come back. I told her that's not possible. The manager finally comes and tells me they can't give me my money now because they don't have the money in the office. She was insistent that I come back another day. This is the same idiot who I talked to on the phone who told me to wait at the office. Here I am 25 minutes into the wait which they told me to do, only to find out the office doesn't have the money there.
She was insistent (along with an idiot woman behind me also trying to get change) that they were doing their best. The idiot manager then said I should be thankful they give change because some lots don't give change. EXCUSE ME? So you're saying you can legally STEAL my money and I should be thankful you're giving it back? What kind of bullshit is this? If you were not able to give change that day, then you should post a sign that there's no change available for the day. She said she was doing her best. I said your best sucks, and you're not doing your job correctly.
If you don't have to park here, avoid it. Rude, inefficient, idiots...
Read moreI hate this parking lot. When the city owned it, it was okay: Sunday free parking, free parking after 10:00, plenty of parking spots, you could do all day parking for $8 dollars, and it was owned by the city. Now that it's privately owned all that is gone. Construction is being done. There are less entrances and exits to the parking lot. There is a police station across the street, and there is the police task force building around the corner, before when the city use to own the parking lot, the police would park in the parking lot, now that it's privately owned, the police have to park in the streets, and they don't parallel park, they park diagonally narrowing down the streets. Factor in that this is the first and last stop of the q28, q16, q13, and that the train is half a block away. People come to pick up their loved ones around here all the time. Factor all these things. The narrowed streets because of construction and forcing the local authorities to use street parking, the lack of entrances, and exits forcing bottle necking, the buses, the trains. This area is a headache and this parking lot is the cause of grief. I was picking up my girlfriend from work, it was 19°, I spent nearly an hour driving ONCE, around this parking lot around 5:30-6:30. I had to call her and tell her to walk to my car while I was stuck behind the q28. I hate this...
Read morePlenty of parking space in a spot that is hard to find parking. It's also good to know that it's close to everything else. Macy is a block away, Shabu Shabu and all the other good eating is across the street. A block away is Main St for shopping and the best thing is that you can plan your time. On the street you are limited to either one hour or two hours depending on the block which means that you have to run back and forth to feed the meter. Here, you set the time and pay for the time you want. If you want five hours, hit the five and pay for the five and go then come back five hours...
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