My wife and I bought a condo which needed hardwoods installed in two rooms and a lot of existing hardwood refinished. We already had a very strong flooring referral from a trusted friend in the real estate business, but we wanted to make sure we got multiple quotes and found NYC Floor Pro online. When the day came to get our quotes, the other guy was late, didnât call until after his time window was up, and then was late again, but John from NYCFP was the polar opposite. From the moment he stepped through the door he was the epitome of professionalism and knew exactly what to look for and which questions to ask. He showed us a portfolio of his work, gave us a flooring sample sheet, offered some advice for ways to save money, and gave us a quote right then and there! When the time to decide came, the other guy came in a good bit cheaper, but John did his best to work with us and we happily paid a little extra to enlist someone whom we trusted fully to get things done right.
Fast forward a few weeks to the job start, and our expectations were completely met, with John and his team communicating proactively and fully with us, showing up early, doing fantastic work, and ultimately finishing the job ahead of schedule! Honestly getting our floors done was by far the easiest part of anything weâve had to do as part of buying and preparing our condo, and I only regret that we donât have another job for John and NYC Floor Pro! I cannot recommend them...
   Read moreNYC Floor Pro is as good as it gets. In 2017, I had them remove old hardwood floors in my prewar coop (only in living room, foyer, and hallways), they added soundproofing, leveled the floors (as much as they could) using plywood and topped off with prefinished red oak floors. Back then I decided not to do my bedroom or my kitchen but soon came to regret it. I recently decided my bedroom floors needed to be brought up to the same standard as the rest of my apartment. I was also sick of the ugly tile floors in my kitchen. Fast forward to a week ago when Johnâs crew worked magic to upgrade the rest of my apartment floors (see pics attached). They did the same process I described above for my bedroom and added vinyl flooring to my kitchen.
I highly recommend NYC Floor Pro and of all the contractors Iâve used during my current renovation, I was super pleased with the professionalism all around from dealing with John to working with his crew. I greatly appreciated how considerate and pleasant the crew was and appreciated how well they cleaned up after themselves (since I had painters coming in the next day). John was also super helpful in getting me all the documents I needed to submit a comprehensive alteration agreement that was approved quickly. Donât hesitate to go with these guys as I can attest my old floors (installed in 2017) still look brand new and everyone still...
   Read moreâââââ Outstanding Craftsmanship and Professionalism!
We recently had NYC Floor-Pro Inc refinish our hardwood floors, and we couldnât be happier with the results! From start to finish, the entire process was seamless, and the attention to detail was exceptional.
John took the time to explain each step, from sanding to staining and finishing, ensuring we understood the process and options available. The craftsmanship is evident in every cornerâour floors look brand new with a flawless finish and a rich, vibrant color that perfectly complements our apartment.
What impressed us most was the professionalism and punctuality. His crew showed up on time, worked efficiently, and kept the workspace clean and organized. The project was completed within the timeframe promised, and the results exceeded our expectations.
If you're looking for someone who truly cares about their work and takes pride in delivering exceptional results, I highly recommend NYC Floor -Pro .
This review highlights the quality of the work, professionalism, and customer...
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