NYC Hearing Associates — Local services in New York

I had been losing my hearing since I was in my late 30s from a genetic situation. A young man at my office who also had hearing loss and used hearing aids told me he went to Dr. Frankel because he was desperate to have his hearing aids work. Although he was not his patient, she fixed them for him and did not charge him.

I thought how kind and went to see her. I was so happy meeting her and her staff. They are wonderful and supportive. It's a psychological issue needing hearing aids because you think people are going to think you are just plain old. I suffered a bit at work with people responding in anger when I asked them to repeat themselves. At times I would come home and just cry.

Dr. Frankel and her staff treated me with great respect and helped me get the pair that was right for me. Now I feel I can also advocate for myself when people do not speak so that I can hear. It is a handicap under the law but people don't get it.

So with Dr. Frankel's help, I am able to work and earn a living as an attorney because I can hear what everyone is saying in low whispers and I don't miss crucial information.

She is truly an angel and they always have fresh...

We were visiting NYC and had tickets for two expensive Broadway shows that I did not want to miss a note of! So I carefully packed my hearing aids, charger and cleaning brush, but forgot...extra wax filters! They were not to be found in CVS or any other pharmacy, but luckily a Google search led me to NYC Hearing Associates. They were located just a few blocks from our hotel and their website featured a convenient and easy-to-use texting option. They responded immediately and I asked if I could come down and they said sure. When I arrived I was greeted by name by a lovey woman named Chandra Burgess (who is now officially my Guardian Angel!). Chandra already had what I needed, replaced the filters herself, then went out of her way to find domes to replace my waxy ones. At this point my vacation was saved and I would have paid anything, but she just smiled and said there'd be no charge if I just left a review. So here it is! Thank you Chandra and NYC Hearing Associates! You are kind and professional and I recommend your services to anyone living in or...

The excellence continues with Dr Jessica Frankel, who we saw in April 2024. She updated our hearing aids with latest features and we are both hearing better than ever. —Norma Rosenberg

First review: These people are rock stars! They worked patiently and thoroughly with me and my husband, who have been wearing hearing aids for over a decade. We were never satisfied and never achieved terrific hearing in all situations. My husband was told he couldn’t ever hear better. Then we went to NYC Hearing Associates and they gave us the most thorough hearing test we’ve ever had. They explained the choices in hearing devices and we chose the best option for us. We never expected the huge difference the hearing devices made even on the first day. We are very active 80 year olds, each running our own business and going to theater3x/week. We now can hear all the words on the stage! Also in biz conversations. The time we spent was so worth it! ...