Moxy NYC Times Square — Hotel in New York

Overall, I had a fine experience. Here are my thoughts that no one asked for :-)

Here’s what I liked about it: • you get $30 a day to use at either the restaurant at the hotel or the cafe right next door. That was a pleasant surprise! • The staff were great, very friendly and helpful. (Expect for the one short dude in the lobby who sent us to a vegan sushi restaurant when we asked for sushi recommendations) it’s ok tho. He tried. • Amazing location! Close walk to time square and other attractions. • they provided plenty of toiletries and offered a place to get it yourself if you forgot something which was convenient. • 12:00 pm check out • they will hold luggage for you if your room isn’t ready • Gym is basic but has everything you need. • The rooftop bar and lounge were very nice and had a cozy atmosphere. The food was good. • comfortable bed and Ac worked great

Now to the things I think could use improvement: • The first 5 mins of being in the room I got locked inside the bathroom because the sliding door was jammed. It took half an hour to get someone to come up to fix it. • the elevator had some weird system, sometimes making you run to the opposite end to catch it. It didn’t help that one of the screens to choose your floor didn’t work. Most people seemed confused at first but it’s easy to understand. It was good idea, but should have just stayed an idea. Why make things more complicated than they need to be? • The bathroom could use some work. The outlet in the bathroom was broken and it is really outdated. • The ‘frosted’ glass would have been fine if it were more frosted. You can see everything that’s going on in there from the outside, not sure why. I shared this room with my grandma… • The lighting was pretty bad. In the bathroom it felt like 99000 lumens were pointed directly at me. It was like the entire room was lit by several flashlights. Dimmers would’ve helped. • water pressure In the sink was painfully weak, but was good in the shower. • Small rooms and very limited storage. There was nowhere to put my suitcase so it stayed on the floor which made the room feel even smaller. • Most of the pillows were lopsided, and not just a little, but all the fluff was pushed to one side so it didn’t really serve its purpose. • The doors are HEAVY so be beware because you might get smacked by it • And lastly, there’s a small gap behind the bed and also on the side of the bed. If something falls down there good luck trying to find it. You will have to move the mattress, and if you have big hands then I apologize in advance. Since the space is so small and hard to reach it doesn’t get cleaned. I found many goodies down there. Used earplugs, hair, crumbs, and lots of dirt and dust. But on the bright side I’m 20¢ richer! • This is not an ideal hotel for families and I don’t recommend sharing a room like this with your grandma. It’s definitely targeted towards the...

Aptly nicknamed 'The 'Poxy' during our stay, this accommodation leaves much to be desired.

The rooms are garbage. Have stayed in great hotels nearby, so it's not a NYC thing, it's a rip off thing. Double the quantity of rooms for the same square feet must be a good corporate idea. Some guests bring dogs presumably as rooms resemble kennels rather than a hotel...based on boarding kennels criteria, easy 5 stars if it wasn't for the price tag.

Zero amenities in rooms, you need to ask to have anything. We asked 3 times for a fridge before one appeared. No chair, just a pouf. No desk, a fold out piece of timber on the wall. No cupboard, wooden sticks protruding from the wall. No side tables as the bed goes wall to wall and one has to crawl into bed and bottom scooter out of it. No coffee machine but you can have complimentary coffee on level 2 from 7am...make that 7:10 after they get around to bringing it out and eyeballing the waiting guests who are wishing Dunkin' had rooms next door. Don't wake up too early...besides not being able to get a coffee (even Super 8 has available 24 hours), level 2 is closed to even find a chair to read a book. Just as in your room, there is no chairs to be found. If you're savvy, you could hit up the empty gymnasium in the basement and craft a makeshift chair with a drink from the vending machine (not coffee of course).

The smoke alarm is mounted next to bathroom door so inevitably after every shower, it activates and staff come running to use your towels to fan the alarm until it stops. This wouldn't be such an issue if you had surplus towels, but alas, housekeeping does not attend. Later found out there is a thing...if you happen to put the 'Do not Disturb' hanger on your door to take a nap, this means you go on a list to have no servicing of the room for the remainder of your stay. The garbage piles up like on the sidewalk further reducing any usable space of your cell and giving deja vu moments from that episode of Hoarders.

The resort fee is a con. This is no different to how the record industry cried poor when Napster was at its peak after overcharging for decades, now this is the answer for rip off hotel chains to claw some cash from Airbnb uptake. Almost $40 per day and you can receive some perks...$20 credit towards their ridiculously priced and exceptionally limited cafe and bakery items that carry a mandatory 18% gratuity leaving you feeling violated twice over. Now your in a city with amazing food down every street but finding yourself grabbing their mediocre offerings once a day to fool yourself into believing you're recouping $20 of your $40 robbery while coming away with a tasteless morcel worth no more than...

If you are thinking of going to this hotel, don’t. Pick any other hotel services in New York. $200 sounds like a great deal at first glance, but keep in mind they will change you $450 during check in. $200 of that they say they will give you back as an allowance to use only at the hotel. Oh, and they won’t tell you about it! But if you don’t use the $30 they secretly give you a day, it’s right back in their pocket. Oh and you can only use this “allowance” in their bar. As for the stay itself, I have gotten about 8 hours of sleep in my 5 day stay. I stayed on the “middle” floors and was hit by two fronts. One was the rooftop club, in which every night till midnight people would be partying. It sounded like an elephant jumping above my head. From the bottom floor the people under me were doing it at full volume all night AND in there early morning. Not my own experience, but a girl I met said she was leaving the hotel early because of an infestation in her sink. Which doesn’t surprise me because the place is so unhygienic and you can not escape the smell of cat pee on some levels. As far as I’m concerned, I’ve seen 0 cats but a lot of reviews that specify a nauseating and overwhelming olfactory of cat urine. This is likely the manager, Kevin. Because with these outrageous secret prices and scams to never send my deposit back, he might as well be peeing on everyone’s floor and laying about it with an extra $400 in his pocket each time. Every few doors on the 6th floor, Kevin Oakes sticks his head up, and coincidentally, just like magic, there’s a smell of cat pee with no cleaning service. I asked the maid 5 times, each once a day, before she actually cleaned my room. After she left, I see the disturbing smile on hotel manager Kevin Oakes, and I get a whiff of cat urine, stronger than before. In the drawers under the bed, in the bathroom made for the same fetishist Kevin comes from, and on the tv. I wouldn’t be surprised if the bathroom is see through for Kevin to glance in and “inspect” while you’re in it. Lo and behold, during a noisy shower, undoubtedly kept by Kevin’s purposefully loud and obnoxious bars, I saw binoculars fit for none other than a hotel manager. Two circular marks pressed up against the glass. If Kevin Oakes was half the man I am, he would peer his head through instead of hiding behind behind his smokes and mirror and cheap tricks like how he responds with an AI each time he converses. This is almost as bad as the...