NYU Langone Health — Local services in New York

NYC is a tough place to practice medicine unless you can set up a cash-only niche practice that brings in $800 per hour. NYU Langone Health actually takes Medicaid, so you can imagine what sorts of things the administration has to do to its budget and staff to make up for the shortfall. The place looks pretty good to a patient like me who was on Medicaid at one point, but I used to know an NYU MD who told me a panoply of workplace horror stories. From getting enough RVUs to reach their contractual compensation to managing accurate diagnoses and good patient relationships in just 20 minutes, MDs at NYU are put through the ringer. Yup, unless you’re marked as a VIP in your chart and are therefore entitled to a 40 minute visit, you will be stuck with far less time than your coop board takes to evaluate your lease application. I did not donate significant money to an NYU building, so I got only 20 minutes.

After seeing about ten NYU physicians for different reasons or second opinions, I’ve come to some conclusions about the struggles of some of these physicians who have to put up with proletarian work nonsense at postgraduate training levels and why the level of care varies so much. Please note that these professionals should really unionize, but have been so indoctrinated as individual, economic actors that aligning with the UAW would be a severe blow to their egos. (Wouldn’t it be fun though to see them blow up a giant rat at the First Ave hospital?)

There are some outstanding physicians in the NYU Langone system, but like all physicians there, they are subject to enormous time constraints. The truly good doctors can pick up in five to ten minutes if something is fishy, but there are plenty of doctors who are mediocre and miss a lot. I’ve experienced them. Twenty minutes is just not enough time, and the doctors will cut back even further to keep from falling behind schedule. If something unusual comes up, the time allotted is really only good for pulling from a medical school textbook and a bit of residency.

I don’t know how NYU Langone hires or maybe it’s their system, but many of their physicians don’t know how to practice critical thinking. As someone who has spent some time researching my issues across fields and wanting to take some time to discuss what I found with a doctor to see if there is any validity, the inability of many doctors to say, “I don’t know” or to collaborate actively with colleagues is a problem. I suspect a lot of that has to do with the larger hospital system limiting the ability of individual physicians to do more than parrot their medical school textbooks. Perhaps NYU’s statistical results tell a different story, but I was faced with some complicated problems, and many of the physicians I went to didn’t have enough sense to say, “This is out of my field” and work actively with me to explore a number of avenues, rather than provide a single, perhaps,...

Disappointed with the care provided by Julia Marvel, PA – Unprofessional and Possibly Discriminatory Treatment at NYU Langone Health

I am extremely disappointed with the level of care and professionalism I received from Julia Marvel, PA, during my recent visit to the emergency room at NYU Langone Health. I came in with legitimate health concerns and expected to receive compassionate care and appropriate medical attention. Instead, I was met with a dismissive and condescending attitude from Julia.

NYU Langone Health presents itself as a "woke" institution, but my experience has led me to question their true commitment to inclusivity and patient-centered care. It is disheartening to encounter such treatment at an institution that claims to value diversity and equal treatment for all.

I could not help but feel that her treatment towards me might have been influenced by my race and perceived that she displayed favoritism towards certain ethnic groups. This added to my distress and left me questioning the fairness of the care I received.

As a patient with a chronic illness, I was shocked by Julia's disregard for my well-being. She refused to perform the necessary tests I requested and initially denied me the chance to consult a doctor. Her actions not only added to my anxiety and stress but also put my health at risk.

Her unprofessional behavior, coupled with her dismissive comments and potential discriminatory actions, made me feel as though my concerns were not taken seriously. She may have violated Section 405.7 of 10 NYCRR, which grants patients the right to receive appropriate medical care without discrimination.

I believe that a healthcare provider should always prioritize their patient's well-being and provide care with empathy and understanding. Unfortunately, my experience with Julia Marvel was far from what I would expect from a seasoned medical professional, especially at an institution like NYU Langone Health.

I sincerely hope that my feedback is taken into consideration, and necessary steps are taken to ensure that no other patient has to go through such a disappointing and frustrating experience. Patients deserve better care and understanding when seeking medical attention, especially in an emergency setting, and should never have to question whether their race or ethnicity played a role in the care they received, or whether an institution truly values the principles it...

Terrible customer service experience@NYU Langone Health on 1st and 55 Brooklyn ny !!!! I took my dad for a GI endoscopy done and a private office they advised me to go to the hospital .I went straight to NYU he got admitted . On Thursday morning I went to clean him up . While there the young man was try to take his access lines out .I informed the nurse, next the patient was complaining of hearing voices and they were there in the room ,at one time he walk to the bathroom and smile at me ,the next time they spoke to him the voices were tell him to take it out .. that went on for hours ,at one point he pull the access line out of him arm there was blood from his bed pass my dad bed out into the hallway, this when on for hours trying to stop him from taking it out and trying to keep him in bed from leaving. He wanted to leave , what became very upsetting is that my dad is 78 and has high blood pressure !he should’ve never been in the same room with that patient it wasn’t safe . What if I wasn’t there omg .... I couldn’t go to work , I stay there to watch this man and protect my dad from about 10.30am till after 2 pm the man was an in danger to himself and I felt very afraid for my dad and myself.I complained several times . At one point I was told I have to understand he’s sick really! I ask for the manager , I was told she was in a meeting , by then or room was flooded with staff machines pushing Over on us .I took my dad into the hallway and stand a new nurse came and gave us chairs to sit . When the manager did come she said she would come speak to us when where back in the room . Patient relations seem concern in getting the matter resolved on the phone. I took him for a walk trying to distract him so his pressure doesn’t go up! By the time they check it it was 190 over 105 I got him comfortable as I can and explain to him that he has to do some Deep breathing it will help bring his pressure down. The manager never came back never called on till I call to make a complain to patient relations.....next experience The doctors wants me to sign concent form without filling information, when he did get the procedure done the doctor didn’t even came back to explain his findings and answer any questions I would’ve had yet they want to discharge him telling me it’s not a bother to him at this time. They are very unprofessional on the 5 floor 5508 area it’s...