Pier 11 / Wall St. — Local services in New York

So I can't say whether or not this is the norm, but there were some things that I felt could've been handled a bit better. We were taking the Rockaway ferry, which had an absurdly long line, so not much choice other than to wait in it as opposed to leaving for a while and coming back. That's not generally an issue, but the day we were waiting, it was incredibly hot and the boat wasn't picking up for an hour. Having said that, we pretty much asked for that by continuing to wait, so I can't really blame the pier, but it would be nice if they could set up more protected areas if people need to wait that long.

Also, since we were the only two to get off at Brooklyn Army Terminal, only two others could get ON the boat to continue to the Rockaways, and there was quite a massive line there, so those poor people had to wait another hour (in the sun) to POSSIBLY get on the next ferry.

So, and I know this is part ferry review and part pier review, but if they want this to be a viable means of transport for anyone, they might have to increase the...

Love the NYC ferry service, especially traveling with a baby in a stroller. Only knocked a star off because the time to transfer from the Astoria ferry boat to the Far Rockaways line is very tight (5 mins). Fortunately I took an earlier ferry than needed to get to my destination on time, but I missed the transfer to the Far Rockaways boat by what must have been 30 seconds. A frequent commuter even kindly pointed out the slip I needed to go to - and I'm pretty sure the Astoria boat was on time or at least within a few minutes...oh well, at least it's not a bad place to wait for an hour, there is a small but very pretty waterfront park nearby and an indoor section with concession/coffee stand. If you're doing a fast transfer between Astoria and the Rockaways though - RUN (carefully) through the building - the slip is on the other side. I saw a few people do this while I waiting the hour. But staff were all nice, and the rides very pleasant, my...

Pier 11 is one of the city ferry stops for many of the lines. Don’t sleep on the ferry. It is a refreshing and gorgeous alternative to subways and buses. You will get some of the best views of the city and all the boroughs and cities that border us. There are even bathrooms and a bar/snack concession downstairs in every ferry.

The East River line is where the videos and photos attached were taken - between Wall Street and 90th street.

You can buy single rides or packages for more regular rides at the terminal. Download the app to buy tickets early and save time.

This terminal also has bathrooms and a snack bar. The ferry lines are well-labeled. There is usually someone staffed at the ticket/info booth near...