Runnin' Wild Kids — Local services in New York

I purchased two Scooter's from Runnin Wild today. About an hour after my purchase, I received a call to make sure I meant to order two of the same Scooter, which I did.

Positive number 1.

I was then assured of the quality of the Scooters, and asked if there was a special occasion I was purchasing for. I told them I bought them for my 2 kids birthday which was coming up in 1 week. I then asked if they knew if the Scooters would make it from Brooklyn to Kentucky in time, and while it was probable that they would, Runnin Wild went above and beyond to get the Scooters to UPS today in order to give me the best chance of receiving them in time for the party.

Positive Number 2.

Not only had I received beyond excellent customer service to this point, I then found out that the Owner who I was speaking to was in fact ON VACATION, and had gone out of their way to make sure I was taken care of even though they weren't actually working.

Wow, Just wow. Big Positive number 3.

What a refreshing experience, dealing with a company that truly values their customer and cares about their experience.

Thank you Runnin Wild, I will most definitely be a...

Overdue to write a review for this place. The first time I came in thinking my son who was almost walking needed some upgraded shoes. The owner checked out the shoes he was wearing and said they were fine. I really appreciated his honesty. When he was ready for new shoes a few months later I knew I would come back. They were very patient and helped us find the perfect pair. They also went out of their way to open the door for me going out and coming in both times when I had the stroller. It’s the little things!...

The customer service here is fantastic. As a first time mom I truly underestimated the importance of having my son properly fitted for his shoes. My family and I come here seasonly and each time our questions are answered with the utmost patience. They are really focused on helping you and your child. I never feel rushed and I appreciate their willingness to take their time with EACH customer during this pandemic. We are looking forward to returning...