S L Photo Express Inc — Local services in New York

The staff here is incredibly rude and unprofessional. I come to this story (which is very limited and overpriced) simply for convenience as it is two blocks from my work. I come to print photos and have them placed in frames.

The first time I came the staff refused to print photos and place them in a frame unless I purchased the frame at the store. I recognize that this is a small business in Manhattan and so to stay in business they need to cost their services at a rate to allow them to survive. So, I purchased a frame (despite the cost) for the convenience of getting this project done and they did a good job.

When I returned for a similar project today, they rudely told me that (1) none of my photos were correct dimension and had been cropped (which was not true) and (2) that they would charge me $5-10 to simply print an individual 4x6 photo. I needed this to print for my child's preschool and so opted to move ahead despite the insane cost and was then told that since I did not tip them on a prior visit that they were upset with me. I literally could not believe what I was hearing and the discussion turned into a shouting match. By the way, this all happened in front of other customers.

I have never experienced this degree of unprofessionalism and hostility in my business in my life. I have no idea why this happened when I spent over $200 on prior visits to this business for work that could have been done for half the cost elsewhere.

Avoid this business at all costs. They do not deserve the minimal business that they...

I cannot speak highly enough about this place! Steven is an angel and gifted with film. I have gotten dozens of rolls developed with him over the years and they bring me to tears every time I look at them in my email. He can give you meaningful, patient pointers when it comes to settings, film choices, developing, anything you may have questions on. The colors pop and the quality represents, to me at least, a perfect nostalgia summer dream. He always gets them to me within a few hours with a convenient Dropbox link; prices are slightly higher than a CVS but worth every penny. There is a sign inside that will make you smile: “when you buy from a small business, an actual person does a little happy dance inside.” By far my favorite small business: I will never go anywhere else!...

The turn around time on getting my film developed here has been a life saver. They’re so fast, the scans come out great. The prices are a few bucks higher than my usual spot on the west coast but worth it for the quality and turn around time from such a knowledgeable small business owner. I’m so thankful for this UES gem. Bummed to see the negative reviews knowing that I’ve been there so many times to drop off or pick up film, and seen someone with a non-photo background looking a little overwhelmed in the shop being thoughtfully cared for. I’ve always witnessed Steven and the staff being very patient and informative while explaining options to print or frame something to a customer.

Spots like S L Photo are hard to come by nowadays. It’s one of my favorite...