I came in today for the basic cleansing facial, which is priced at $39 for new customers. Even before finishing the facial, I decided to sign up for a package. This place has been around for over 20 years, and the staff here is phenomenal! Tiffany, who did my facial, is amazing. Her facial massage is top-notch, and she’s excellent at extractions. Plus, there was absolutely no sales pitch during the treatment. I only asked about deals and packages after I started enjoying her service.
However, I should mention that the woman at the front desk—possibly the owner?—was a bit pushy when trying to get me to add a 4D eye treatment when I walked in. She also immediately pointed out my acne and even said that if everyone had good skin, all the beauty salons would go out of business. I understand that it’s hard to run a business and that selling services and products is part of it, but using outdated tactics like putting down a customer’s skin to push sales is no...
Read moreI had a 90 minute moisturizing facial today and really enjoyed it! The facial massage was my favorite… my skin was glowing/ looked great after! Great experience overall, the only negative for me was that the aesthetician took a phone call in the middle of our session and didn’t turn off her phone so it was a little disruptive that her phone would ping loudly every time she received a text message….it took away from the feeling of relaxation that I usually like to get when having a facial. She did do a good job however and I would return!! They also offered a great package option: 11 sessions for $340 which sounds like...
Read moreWe had a disappointing experience. We initially confirmed the 2-for-$70 promotion with one staff member, but at checkout, another tried to charge us $75. While I won’t go into detail about the pushy upselling, the quality of service itself was also underwhelming. Although a 90-minute session was promised, a significant portion of that time was spent just waiting—during steaming and masking—with very little actual treatment. To top it off, they tried to sell us a membership, but based on this experience, we won’t...
Read more