heytea (Flushing) — Restaurant in New York

HEYTEA, the renowned milk tea chain originating from China, continues to captivate taste buds worldwide with its commitment to using fresh, real milk and innovative flavor combinations. Known for their creamy texture that subtly resembles soy milk without being soy milk, HEYTEA's beverages offer a unique and satisfying experience for milk tea enthusiasts.

The Coconut Mango Boom: One of the standout offerings, the Coconut Mango Boom, is a delightful fusion of tropical flavors. The richness of fresh coconut milk pairs perfectly with the sweet, tangy notes of ripe mango, creating a refreshing and invigorating drink. Each sip transports you to a tropical paradise, making it a perfect choice for a hot summer day or any time you crave a taste of the tropics.

Cheese Green Tea: HEYTEA's Cheese Green Tea is another must-try. This intriguing blend combines the earthy, refreshing qualities of premium green tea with a rich, creamy cheese foam topping. The result is a harmonious balance of flavors where the slight bitterness of the tea is beautifully offset by the savory-sweet cheese layer. It's a sophisticated indulgence that tea lovers will find irresistible.

Sago Milk Tea: The Sago Milk Tea is a testament to HEYTEA's expertise in crafting classic drinks with a twist. The sago pearls are perfectly cooked to a soft, chewy texture that adds a delightful contrast to the creamy milk tea base. The drink's sweetness is well-balanced, allowing the natural flavors of the milk and tea to shine through without being overly sugary. The sago pearls not only add a unique texture but also enhance the overall drinking experience.

Perfectly Balanced Boba is a hallmark of HEYTEA's offerings is their impeccably prepared boba. Soft and chewy without being overly sweet, the boba pearls in HEYTEA's drinks complement the creamy bases perfectly. Each pearl provides a burst of texture that harmonizes with the smoothness of the tea, making every sip an enjoyable journey.

HEYTEA continues to set the standard in the milk tea industry with its dedication to quality ingredients and innovative flavors. Their Coconut Mango Boom, Cheese Green Tea, and Sago Milk Tea are exceptional examples of how they elevate the milk tea experience. Whether you're a longtime fan or a newcomer, HEYTEA's drinks are sure to delight with their creamy textures, balanced sweetness, and expertly crafted toppings. Each beverage is a testament to HEYTEA's passion for delivering an unparalleled milk...

This location of Hey Tea is definitely a busy one! If you didn't find a crowd during your order, then you're lucky! The store is spacious but in a weird way: there are some seats but they are planned in a way so that there's more room for people to stand/move. I do understand that they're primarily a to-go spot.

One thing that bothered me was the accessibility of the menu. They only have the menu on a tiny digital screen which is really at the cashier's desk and you're only able to take a proper look at it when you're close to the cashier. In other words, you can only read the menu by holding the line. Now this is a very busy location, and doing that slows up the ordering process. There are a few bigger digital screens, but I think they're a waste because they only show one or two images of selected drinks and only display their name. They really need to use those bigger digital boards to display their full menu.

Sometimes it's hard to hear the cashiers because of the crowd, they try their best to call your order number as loudly as they can, which made me feel really bad for them. The cashiers could be given a mic or maybe customers should get text notifications when their order is ready. No cashier should be yelling and hurting their throats. There's a board that displays the order numbers once they're ready, but then it's hard to see your number when you have 20 other order numbers alongside and if you're standing away from it.

Since this was my first time and I didn't want to hold the line, I just ordered the Coconut Mango Boom that was advertised on the bigger digital board. The cashier was sweet and helpful, asked me if I wanted to customize the order, I was so confused as I took a look at that tiny screen menu and anxious, I just requested to have zero cal sugar in my drink while keeping everything the same.

The drink tasted alright, it also had sago. It's worth a shot if you want to try...

I been to the Midtown location so many times because I was in love with the drinks there. When I heard they opened a new one in flushing I got so excited. I waited in line today for almost a hour and who's not excited to buy 1 drink get 1 free. When I got to the front of the line I made my order and they tell me it is 1 free drink PER ORDER instead of buy 1 drink get 1 free. I was ordering so many drinks it messed up my order and my friends were like they will order theirs and the worker was like if you guys need more time to think leave the line. Me and my friends were left speechless, it is not like we didn't wait in line and also the way they advertised was wrong, the fliers they were handing out printed "buy one get one". I ended up buying all the drinks, I was totally fine with it, I like the drinks a lot. Costumer service could've been better, I know they were busy but still could've been more polite, especially when we waited in the sun and in line for like almost a hour. I did speak to another worker afterwards asking about the advertising making sure I didn't get scam by that rude worker. He was nice and apologizing for that lady or else the service I would rate it 1 star. I waited like another 20 minutes and got my drink, all I can say is I am disappointed. It had less toppings and flavor compared to the one in midtown. I don't think I would be back to the flushing location, I will stick with my midtown location, much better service and taste. Disappointed with Heytea for...